Local Guides World
1310 Southern Ave SE, Washington, DC 20032

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Reviews — 8

Netta
at 2024 Oct 29
Netta
at 2024 Oct 29
I knew better but against my better judgement came anyway because it's closet to my house. But I will NEVER and I mean NEVER come back to this Emergency room for ANYTHING! I've been here for 9hrs (and counting) and most of my time here has been because I've been waiting for people to get here! There were only 2 other people waiting to be seen when I got here and I was called to the back pretty quickly based on the urgency of my concern which I thought was a good sign. Only for me to get preliminary tests and then have to wait over 3 hours for a specialist to come for the additional tests needed. Then wait several more hours for another doctor to come in to read the results of the tests they've run. It's beyond ridiculous! I know emergency room visits are never ideal but this is by far the worst experience I've ever had! Where are the staff? Why am I spending HOURS waiting for people to get here for the service I need? It's unacceptable smh.

The only good thing is the staff was friendly.
Diane Rucker
at 2024 Oct 08
Diane Rucker
at 2024 Oct 08
I had the worst experience I’ve ever experienced in any medical setting, my husband was brought in by ambulance on a Sunday, after sitting in emergency room for hours on, they decided to keep him, I came to visit the very next morning, wasn’t allowed to see him because visiting hours starts at 1pm, cool, I’m sitting in lobby just waiting for 1 pm, it’s about 10am, while sitting and waiting for 1pm a gentleman and his brother comes in and they were told the same thing, visiting hours starts at one, the man became so irate and yelling , I mean went completely off the hinge, I’m sitting watching the whole situation, the security called upstairs and the next thing I know they are trotting upstairs so I guess I should have come in acting ignorant in order to see my husband! Smh
Sandy Roberts
at 2024 Sep 30
Sandy Roberts
at 2024 Sep 30
They made my husband worse!! He died under their care. They didn't give a damn. Made mistakes and thought it was funny. Worse place to be. Don't have staff doctors needed to care for patients. Don't have doctors for specialized conditions. The doctors are transitional doctors. Only one doctor on a shift who doesn't spec
Nyki
at 2024 Sep 20
Nyki
at 2024 Sep 20
The only reason I gave them a star is because I can't leave a review without giving them at least one. I came to the ER at 2:22 am to be seen of course, but while I am waiting to be seen a man( not a patient) is sleeping and he started to vomit all on the floor. I informed the staff about it and no one has come to clean it up yet. It's been almost an hour and still NO ONE!! The women's restroom is ABSOLUTELY HORRIBLE there's urine and fecal matter all on the toilets. I should have went to another hospital uptown like I started to go, but the pain was just TOO MUCH!!! UMC NEEDS TO DO BETTER WITH EVERY SINGLE THING!!! Oh it's been an hour now and STILL NO ONE CAME TO CLEAN UP THE VOMIT OR RESTROOMS!!!
Taja Moye
at 2024 Aug 30
Taja Moye
at 2024 Aug 30
My sister Briana Moye was 39 years old she came there for an recluse brown spider bite to get treated cause it was an infection my sister was there Wednesday and got submitted because she start having side affects from the venom from the spider my sister been there for 5 days I saw I Sunday she was doing so well she wasn’t sick or anything the bite was actually draining and doing so good she supposed to got surgery that next morning to cure the infection out for good that Monday morning that doctor called my mom on August 26th 2024 saying she’s dead from falling off the bed my sister head was busted split open from the front the side a bruise on the side of her face a blood clock on her chin she was laying in a pool of blood all because she fell off the bed this hospital kill people for organs and extra insurance money they closed this hospital down before because it was to many people dying from here I just want justice for my sister I’m so hurt please don’t come to this hospital my family still grieving it was nothing wrong with my sister 12 hours before her death but the next morning she’s dead !!
D Cunningham
at 2024 Aug 29
D Cunningham
at 2024 Aug 29
You would think service is bad for the area… folks are actually professional …one person that greeted me Kimberly Kemp was professional and more than helpful! She facilitated my needs in a prompt manner moreover she was empathetic! We need more folks like her! Thanks Mrs. Kim!
miriam edouard
at 2024 Jul 23
miriam edouard
at 2024 Jul 23
It’s no way this is an emergency room, this is where they put their patients at.
Everybody is so rude and unprofessional and have a really bad attitude how could this be the closest hospital in dc and this is how they care about their patients. They don’t care if you’re pregnant or NOT! I WOULD NEVER COME BACK TO THIS HOSPITAL IT!!!! IT NEEDS TO BE SHUT DOWN ASAP!!!!!!

Even the restrooms they have for patients is DIRTY!!!! THIS IS BEHIND SAD!!

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