West Mississauga Medical

convenient location. began our journey here as walk-in patients and had the fortune of eventually having dr. malak as our family physician. she is a true professional in her field -- compassionate and caring. our visits with her are often pretty straightforward without feeling rushed. she is diligent in monitoring our health and well being. as with most clinics, the wait times can get long but, not to the point of frustration. the receptionists are accommodating and extremely patient when making follow-up calls. immensely impressed with the treatment we receive.

I am currently looking for a new physician, the receptionist I dealt with, referred me, to the website. I had the website already populated on my laptop, while on the phone with the receptionist, and asked where exactly I can find the form to submit an application. The receptionist advised she would put me on the hold to look for the info. During the time of waiting, I found the form and when I spoke to her, to advise her that I found it, she hung up....
Very unprofessional and unacceptable customer service for a doctor's office.

My family doctor Mr abdelmalek is phenomenal, I could not express my gratitude towards her for always taking care my physical and mental health. She really took good care of me with my high risk pregnancy and takes care of my daughter now whenever we need to see her, she is always such a delight and she allows for me to have a safe space to talk about anything with her. We are so grateful to have her as our primary care physician!

My husband is also seen by dr. dally and he is also really great from the times I’ve gone with him as well as seeing him as an urgent care doctor for when dr Malek is unavailable. Really recommend them!

Reception needs some training on how to handle patient calls and interact with patients. Patients call and visit clinics when there is a medical problem (not for fun) so speaking to them with empathy and politely would go a long way.

Doctors are good though

Dr. Naidu is incredibly knowledgeable , attentive and brave. She is able to deal with all situations and she is very concerned and empathic with her patients. I went to so many doctors in the past and i was trying very hard to find the right doctor for my family until i finally found Dr. Naidu. Thank you Dr. Naidu for the care you are providing for my family and God bless you!

I was a walk in patient . Dr. Goyal is amazing. Although it was a full waiting room, he was very pleasant and took time to explain everything to me. Probably the best experience I've ever had with a doctor. So happy he was today's doctor!

From: Phyllis Jones

I have been visiting this clinic for more than 10 years and have never had a bad experience. The staff is more than helpful and very friendly and I can't rave loud enough about the doctors. Everyone at this clinic are very professional. Even during COVID I have found all to be exceptional. I too have sat in the waiting room and have never witnessed anything that can justify any negivitiy, let alone what is being expressed in this comment section.

Keep up the good work guys. I know you have long days and hard issues to deal with on a daily basis. The staff at Winston Churchill Medical Centre rock!