NextCare Urgent Care

No one seemed to care what was going on. Didn't even barely look at the spot and just told us the name of a medicine and left the room. They didn't tell us what they think it is or anything. I have never felt so disappointed in a provider... well definitely not be coming back.

The visit was quick, I was in and out. The staff was helpful and friendly . I will be returning with any other medical needs myself or my children have.

Everybody was very helpful! The lady at the front desk was very nice and helped me figure out payment options that worked best for me. The physician and nurse were so nice and helped me immensely. I definitely recommend going here!

Staff not very attentive or professional at all. Me and my son walked in I was not greeted I was not asked how I can be helped, lady at front desk was on her phone when she looked up at me I asked her if they can do blood work her doctor's orders and she just looked at me and asked a group of nurses that were sitting in a circle talking and on their phone and they said no we don't do that here we don't do any lab work here you would need to go to Wesley or some kind of hospital for that and I said okay thanks and they didn't say you're welcome or anything they just sat back down and got back on their phones. I feel like my son and I was denied service because they simply didn't want to get off their phones and in their conversations wouldn't recommend going to the next Care on Seneca in the evening time.

The only suggestion I would make is if you have customers who made appointments you take them in and maybe take your walk ins every other appt patient. Putting everyone in the same exact list and taking them as they arrive makes making an appointment absolutely pointless. But staff was kind and efficient once we were back. The people who logged in and made an appt should get some sort of benefit for doing so. Thank you though for being efficient and courteous once we were back ❤️

The nurse that took care of me was very kind and patient. She made me feel very comfortable, even when my body wasn’t cooperating. Thank you all for your empathy and understanding.

The wait was quite long - but the care was fabulous. I am very appreciative of the thorough work up and explanations as well as the attentiveness of the nurse practitioner. While we were waiting I was thinking I would never go again because it was hours of waiting, but now I plan to return if needed and take advantage of the online check in to save wait time.