The Acocks Green Medical Centre

Any1 want to help liberate this place?? All employees need a firing squad! Only so much you can blame on the government!
500k profit the company behind this made. Imagine if they ran it properly their profit would hit over 2 million pounds easy

Worse surgery you could ever visit, first of all they have three receptionist since a year, all of them so arrogant and rude. Everytime when I ask them receptionist to get any information or anything related appointments or prescription they don't even want to talk to the patient, one young boy and girl always flirting with each other and chatting on the phone while you standing front of their desk. Coming to book an appointment,
every morning I call for appointment even 8.30 they pick the phone and say all appointment booked. I'm trying to make an appointment for my three year old daughter regarding her blood test results since a week as I have received a text message from hospital to book an urgent appointment with the doctor regarding her results. The lady on the phone always so rude and arrogant while you call in the morning ask for an appointment. She seems never had a good life ( then go away and leave the chair for someone not measurable and unexperienced like you)You guys need to shut your surgery and stop playing with people life. Management really need to look into your receptionist because they are the face of your business but they are ruining it. I have made some recordings regarding their behaviour.
Soon I will take them evidence to the place where I will get some help to stop these nonsense so called surgery playing with people's life. Sorry for the one star because there is no Zero star otherwise I would have awarded with zero

Well what can I say apart from I'm so angry with these doctors I go for my bloods to be done about my liver then to be told my sugar was high and cholesterol and liver then to be told to change my life style which I did but now I'm in hospital and nearly lost my life because of them!!!! Because thanks to the hospital found out I'm diabetic bloody hopeless!!!!

I have been waiting for my X-ray referral for three months, but I just found out that it hasn't been sent yet. It seems that some people are given priority for treatment referrals over others.

The worst GP surgery I have EVER known.
My dad a vulnerable adult with dementia and various other health problems, has been unable to get an appointment at this practice now for other a month. Everyday calling up at 8:30 to wait over 40 mins get through and appointments have gone?
Receptionists are unhelpful, I would understand if he was calling up due to a cold but the man has had throat cancer in the past and now has another lump and no voice, but still ‘All appointments have gone’
I will be escalating this further 🤦🏼‍♀️

Terrible, can never get an appointment. Recently moved to this practice. Been with them 4 months and still can't get an appointment. Yes I ring first thing at 8.30 every morning. Receptionist unhelpful. No option to have even a phone appointment. Was told only two doctors available for over 4000 patients. Please can some one remind me why we pay taxes to pay these doctors and staff who we cant see!
Pointless.

It's been about three weeks since I visited this place to get my mother referred to a community dentist by her GP. I was told that Monday to expect an appointment to be made that day and I would be contacted regarding that by 5pm. I waited by my phone all afternoon and did not receive a single call. No voicemail, nothing! So I went back the following Tuesday. As before, the receptionist took details and I was again told I would be contacted. Again I waited, and again, I wasn't contacted. I've had to make an alternative arrangement with a local dentist to get my mother's dentures replaced. But that appointment isn't until late April. My mother urgently needs new dentures as she has difficulty eating which is causing her a great deal of distress. WHY can't I get her referred for a home visit by a community dentist via her GP? What's the problem here? I'm planning another visit soon to find out what the hell is going on. I understand you guys have a heavy workload but this appointment should have been made THREE WEEKS AGO. Not good enough, must do better!