Dusseldorf Airport Ground Handling GmbH

It’s ridiculous you have to wait 1 hour for your luggage at alarmist 12 am at night!

I know the security system sucks but this is just ridiculous and annoying!

Probably the worse airport in the developed world. I can only imagine how horrific the Management must be. A guarantee of delays, incompetence and bad mood whenever you have to travel through this mess.

the real negative note of this airport is the staff at check-in and gate entry controls. They speak a bad English often incomprehensible seasoned with rudeness. Surely there are also valid and welcoming people, but those we met all behaved rudely and sufficiently.

It should be possible to give 0 stars.
4-500 people in line for baggage check in. 2 out of 7 counters manned. An hour later, one of the open counters closed.
Personnel running constantly picking out people that are in risk of missing their flights. Last year I had to be extremely firm for being allowed to cut the line after 2hrs in line and I made it to my flight with 2 minutes to spare. They haven't improved!

Arrived was good and here a lot of options!

Sadly had the same experience as most of the reviewers: apart from one, staff are experts displaying their disinterest in helping or understanding customers. Started with having to wait for 30 minutes until the bridge was brought to the plane: no ground staff available. Continued with outdated displays for luggage delivery (no motes on waiting time). Displays not updated once in about an hour and a half. No communication at all regarding delay of luggage delivery. The one helpful employee found out that the ground handling staff of @Aviapartners were having a “Betriebsversammlung” (staff meeting) WHILE passengers from several flights waited for more than that hour and a half for their luggage. Armes Deutschland.

Big and clean but security methods are a shame