Kings and Queens Apartments

everyone should sue them! It’ crazy! inhumane attitude!

everything is old. crooked floor, terrible conditions, the supervisor doesn't do his job, but his apartment is gorgeous. periodically rusty water + water heating takes a very long time, about 5 minutes. the doors don't close because everything has a million layers of paint👎🏻👎🏻👎🏻😡

The way this company treats tenants is horrible. They have no care for anyone who lives in their buildings and no respect. Stolen packages, nonexistent/missing supers, buildings infested with vermin. And they fabricate charges and bills to keep as much of their tenants' security deposits as they can. They shouldn't be allow to manage properties. Shameful.

I’d like to personally thank Jennifer Hernandez for relentlessly helping me find an apartment for my mother. Her care and kindness showed in her professionalism and communication skills. She was very consistent and timely with her responses to any issues or questions that I’ve had. Once I found the perfect apartment, she made the entire process as easy to follow as possible. From the viewings, to the application process, to the key pickup. She’s excellent in her line of work and a wonderful asset to Kings and Queens.

I recently had the pleasure of working with Jesse Aben, a Senior Leasing Agent at Kings & Queens Apartments. From the very beginning, Jesse made the daunting process of finding a new apartment incredibly smooth and stress-free.

What stood out to me was her professionalism and commitment to finding us an apartment that met our specific needs. Even in the face of challenges, such as some units being unavailable or over budget, Jesse was relentless in her search for the perfect fit. She continually updated us with new listings and was flexible with viewing times, working around our schedule.

Jesse's promptness in responding to emails was another highlight of our experience. Whether we had questions about unit specifications, lease terms, or any other details, Jesse's replies were quick, informative, and clear.

The final paperwork and financial process were also made seamless thanks to her detailed guidance. She made sure we understood every part of the lease agreement, what costs were involved, and what steps we had to take to finalize everything.

If you're looking for a top-notch leasing agent, I can't recommend Jesse highly enough. Her customer service is exemplary, and she genuinely cares about matching you with the right apartment.

Thank you, Jesse, for making our apartment hunt an enjoyable and successful experience!

This company is an absolute nightmare do not rent here. Upon my lease ending my inspection was slated to be passed as good. “ the super even stated that it looks like I didn’t live there” Now a month later I received an e-mail water bill I emailed to check because I left company with a negative balance. I now am told that I owe due to damages to floor. Intact. I have pictures of floor with scratches upon my moving in apartment. I am thankful that I have pictures and access to legal assistance.

Additionally, why do a walk through and state inspection is good then try to charge? Legally this is the purpose of a walk through. Skimming through the public reviews I see they either charging for keys that actually were turned in and or month later finding things to charge after an already passed inspection. See my God is good my God is powerful.

Lastly, as documented while living here I was discriminated against, harassed became sick. But like I said my God is good.

I've been living in The Washington over 20 years. We have a non existent super and the management doesn't respond. Leyden Nera and Joe Rooney don't care bout our stolen packages or how filthy the bldg is. My next stop is to the media.

My fiancé and I have been living at the Marseilles building. Management will not care about your safety and well being. We have been harassed since January 2022 by our next door neighbor. We have provided proof of this harassment and even had to make a police report. The harassment continues til’ this day! We have made complaints to Management via calls and numerous emails. No one answers our emails. Our neighbor has grown embolden to keep up with the harassment banging on our wall and door overnight and throughout the day in addition to verbal abuse and derogatory language. We cannot live like this. We have asked for a transfer or a release of our lease but they want to hold us responsible for all fees. We are not in breach of contract we are just trying to keep ourselves protected. However, the management has failed us. There has been no consequence for our neighbor. We are now faced to leave the premises at our own cost. The neighbor has received no consequence. Please avoid this place. Do not give your money to this money hungry company. They will not protect you. We have not been at peace here. Avoid this company!!! Don’t try your luck and end up living next to a dangerous person.