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Top Banks in Fairfax, United States
Top Rated Banks in Fairfax
Top Reviewed Banks in Fairfax
Chase Bank
Wells Fargo Bank
Bank of America Video Banking
MainStreet Bank
Sandy Spring Bank
NextMark Credit Union
Chase Bank
PNC Bank
The Freedom Bank of Virginia
Sandy Spring Bank
PNC Bank
United Bank
Reviews
I love this branch. Its my sbsute favorite. Nagres is the teller usually & she is so pleasant to see every single time. She remembers your name & how long it's been. She loves her job! I am instantly happy when I see her bc she just makes you happy to be alive. Always a smile. It's genuine.
really poor service! The lady works in the front counter really rude, really not professional
Horrible experience.
Called this morning to give them a heads up and inquire about possibly getting the newest bills for a travel overseas - The “manager” of the branch named Robert laughed at my inquiry and said that they have people who come in with much larger amounts.. now that I know my amount at Chase is insignificant to them, I will be closing my accounts.
Called this morning to give them a heads up and inquire about possibly getting the newest bills for a travel overseas - The “manager” of the branch named Robert laughed at my inquiry and said that they have people who come in with much larger amounts.. now that I know my amount at Chase is insignificant to them, I will be closing my accounts.
I will give one start only because I didn't see 0 I had very bad customer service today I'm asking get some cash she asked me many questions I mean weird question she said we don't have this amount almost 10 question is ridiculous and wasting of my time and I'm glad to be moving all my accounts to a company that has better customer service .
Since when do they not accept dollar or half dollar coins except rolled?
Convenient place , employ are really professional that was Great opportunity to visit in . Hope fully visit again in the future!.thanks Elva bustos for your service.
I recommend PNC bank they have the best customer service & The online customer service it’s been always good and easy😊
The bank's services are very excellent
We were fortunate to encounter Chintha at NextMark Fairfax County Credit Union to sort out accounts after our Mother passed away. Chintha assisted with a multitude of things that needed to be done, facilitated any changes and kept in constant contact with us from start to finish. She was one of the kindest, helpful, professional and thorough people we have experienced. The bank and its customers are fortunate to work with her. Thank you.
I recently got a personal loan at Nextmark Credit Union . My loan agent was Semira Abegaz who helped me with this loan. Semira was amazing in the way she handled the entire loan process. Semira made the entire process very easy . In less than 24 hrs the loan was processed and the money was in my account. Thank you Semira for all your help with this loan.
if you are looking for a well communicating and constantly professional banking experience, I would nudge to go to this branch. Leila Shojaie is one of the customer service representatives with a priceless smile. She is helpful, friendly, patient and provides you a wonderful and professional service. Leila creates an intimate atmosphere that makes you feel like you're a part of something special.
I had the pleasure of working with Sonia who truly exceeded my expectations in every aspect of the loan process. From our initial meeting, it was clear that her services were unmatched. Grateful for her assistance and would highly recommend her services.
Semira Ahmed Abegaz is a Loan Officer with the Credit Union, she was a pleasure to work with. She kept me posted with all updates to my loan and she got me the best rate. Everything was completed quickly. I recommend her and NextMark Credit Union.
Debra Cope helped me quickly, efficiently and pleasantly to solve my problem. She deserves kudos for making my problem seem like it was the only one she had.
I had a great and exceptional experience with the banker, Tejinder Kaur. I apologize for being late to our appointment as I am new to Virginia and got lost last Friday. During the visit, the banker updated all the information for me and suggested that I should focus on financial literacy. Her professionalism definitely helped me start out the journey in money wise. I felt welcomed and am glad I chose this bank to manage my account. Planning to reside here for a long time, I've decided to make this location my primary branch. Thanks for your suggestion and the professional service; I feel like a valued client. Thank you so much! Bless!
I go to this branch every week to make my deposits. The staff is always very friendly & greets me with a smile & "how are you today Ma'am?" I'm always happy to see everyone & ask how their day is going. Every single one of my transactions at this branch has gone without a hiccup. Sonia & the rest of the staff are always friendly. Hope to keep coming to this location.
Thank you Fair Lakes PNC!
Thank you Fair Lakes PNC!
I got to say the truth here. I love this branch and the team working there(tellers are nice and professional). The bankers team, investment specialists and branch manager are knowledgeable and experienced...thumbs up and keep up the good work
Thank you Semira for your help with my recent car loan and my son’s car loan several months ago. You are patient, courteous, and professional, especially when working on my loan. I had to go out of town and you were willing to work with me via email and telephone.
I went to Sonia Lopez to get assistance on getting a car loan, not only she helped me with that but she went the extra step on helping me getting a personal loan to payoff my credit card debts. The costumer service I got from Sonia was exceptional.
Bad customer service, and also they don't have a system to pay payments from non-Wells Fargo banks they only allow cash payments.
I was given the wrong information on the fee charged to get a stop payment performed. Was told it was $25, but we were charged $33. I had to look up the list of charges and PNC does charge $33, not $25. Just be careful and double-check.
Absolute banger of a service. They kept their office open beyond their regular closing time just to help me out with a check and were super patient.
I am writing to express my extreme dissatisfaction with the level of service I have received from your institution over the past few months. As a longstanding customer, I am appalled at the decline in service quality, particularly in the areas of customer support, communication, and credit card account management.
First and foremost, your customer service has reached an unacceptable low. The representatives I have interacted with have displayed a lack of knowledge, professionalism, and courtesy. It is disheartening to experience such a decline in service quality from a financial institution that I have trusted for several years.
Furthermore, I am deeply frustrated with the incessant barrage of unsolicited text messages I receive from your bank. These messages are not only intrusive but also contribute to a sense of harassment. I did not sign up for a bombardment of promotional texts, and I find this practice not only irritating but also a violation of my privacy.
Another grave concern is the apparent lack of diligence in reconciling credit card accounts. I have noticed discrepancies in my statements that have not been addressed despite multiple attempts to bring them to the attention of your customer service team. It is imperative for a financial institution to maintain accurate records and promptly resolve discrepancies, yet I find myself constantly grappling with unresolved issues.
I believe that these issues not only compromise the integrity of your services but also reflect poorly on the overall reputation of your bank. As a customer, I expect a certain standard of service, which, unfortunately, has not been met.
I am writing this complaint with the hope that you will address these concerns promptly and take the necessary steps to improve the quality of service you provide. Failing to do so may force me to reconsider my banking relationship with your institution and explore alternative options.
I anticipate a swift and satisfactory resolution to these matters. I look forward to your immediate attention and response.
First and foremost, your customer service has reached an unacceptable low. The representatives I have interacted with have displayed a lack of knowledge, professionalism, and courtesy. It is disheartening to experience such a decline in service quality from a financial institution that I have trusted for several years.
Furthermore, I am deeply frustrated with the incessant barrage of unsolicited text messages I receive from your bank. These messages are not only intrusive but also contribute to a sense of harassment. I did not sign up for a bombardment of promotional texts, and I find this practice not only irritating but also a violation of my privacy.
Another grave concern is the apparent lack of diligence in reconciling credit card accounts. I have noticed discrepancies in my statements that have not been addressed despite multiple attempts to bring them to the attention of your customer service team. It is imperative for a financial institution to maintain accurate records and promptly resolve discrepancies, yet I find myself constantly grappling with unresolved issues.
I believe that these issues not only compromise the integrity of your services but also reflect poorly on the overall reputation of your bank. As a customer, I expect a certain standard of service, which, unfortunately, has not been met.
I am writing this complaint with the hope that you will address these concerns promptly and take the necessary steps to improve the quality of service you provide. Failing to do so may force me to reconsider my banking relationship with your institution and explore alternative options.
I anticipate a swift and satisfactory resolution to these matters. I look forward to your immediate attention and response.
Thank you so very much Semira for all of your help in securing our loan for our new car ..You were organized & professional,as well as kind . Looking forward to have another opportunity to work with you for another loan application. Credit Union bank one of the best for offering us a good rates at this time.
I had to do an urgent online transaction with NextMark Credit Union which required me to call a bank representative to verify my ID and virtual signatures, and to process multiple forms and tax documents. Bank Representative Benjamin Ellis assisted me with the transaction and made it a smooth and pleasant experience. He was courteous, professional and patient, and even stayed on the phone with me after banking hours to ensure that the transaction went through successfully. This was one of the best customer service experiences I have had with any establishment. This is a good example of how you build customer loyalty.
Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.
Came to the bank for a cash deposit and some change, quite a lot of money, but it was 4:35, the only thing I heard all the time while waiting was the two attendees complaining about the time, deposit slips not being correct, and mumbled at the time. This reminded THAT NEVER DO BUSINESS WITH THEM. Bad customer perception of how not to take care of customers.
I love the absolutely personalized service, knowing that the representative I speak to in my local branch knows exactly who I am each time. I can quickly get this personalized service by phone, in person, or by email. I have both a small business account and a personal account with them.
Terrible customer service by Hayfa. I came to do a deposit and she immediately said this is why we have night deposit. Gave me a ugly attitude and refused to help because she was “ very busy” . There was no line in the bank. And Farkhanda did not help the situation and also input snarky comments.
I have been to this location several times and the people that work there are amazing! I was brought out a cup of coffee by Sayed which instantly put a smile on my face. I would recommend this location to anyone looking for great customer service!
Convenient location and friendly staff, but the computers were running very slow and so a usual 5 minute transaction took over 30.
The headquarter staff are very welcoming and friendly! Whenever I have questions, I know I could count on them to assist me when I walk in.
Staff are polite and knowledgeable. We went to have a document notarized and there were no problems. This is a full service bank that offers savings and checking accounts, CDs, loans, and credit cards. We've been very pleased and have banked there for many years.
Bad service. I went in for a cash deposit and my teller had to count the coins in my deposit four times. They were already in rolls and it was only $68 in coin rolls, mostly in nickels. Not only for me, but the customer next to me was told by the teller, “next time, come in earlier if you have this kind of a transaction”. The teller was complaining that she has to leave at 6pm exactly. It was only 520pm and they close at 6pm. The teller even told one of the other employees to lock the door and it was only 550pm so Im guessing she was the manager. Another customer came in right before they locked the door and they told her they were closed. The customer looked confused. If you close at 6pm don’t lock the doors before then! I’m guessing this location doesn’t care about their reviews, because there are too many bad reviews about customer service and it doesn’t seem like they’ve done anything about it.
I had the pleasure of working with loan officer Evan Kay during my mortgage process. He truly went above and beyond in every aspect.
Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.
I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.
Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.
I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.
I have been going to this bank since it opened and have never had a problem. Great staff and management. Always helpful, friendly and have had to do several transaction during my visits and no one has had an attitude or been rude. Try this bank and I am sure you will get the same great service.
That bank has the most incompetent set of people I have ever had to deal with, I’ve been trying for two years to close my mothers account the same paperwork I brought into them two years ago and they tell me it wasn’t sufficient is the same paperwork I brought back in And it was the correct paperwork. They have no idea how to handle a deceased persons account. They keep giving me the runaround the bushes every time I talk to someone in the bank they’re telling me something different is it if they want to hold onto my mothers money.. there should be a checklist to give to the customer how to handle closing a deceased account. They never gave me one and they acting as if I am the employee in the bank and I should know what terminologies to use when I come to them, still fighting to rectify my mothers account with them.
I got tow sticker for charging my car at WF Parking lot. A bank this big should negotiate something on their lease for its customers.
If I could give 0 stars I would. The customers service here is terrible, especially Katrina. I’m a chase member and had a business account with them with hundred of thousands of dollars in transaction and I was trying to open up another accounts with them today, but Katrina, knowing I was outside waiting for her, she stayed at her desk with no one and after 30 minutes, I decided to walk out, then from the outside, I saw her get up and walk around right after I left. They don’t want any business just take your moneys somewhere else, I will do this from now on.
Robert did came out and greeted me and try to help by asking Katrina. So definitely Katrina know I’m sitting out there waiting.
Robert did came out and greeted me and try to help by asking Katrina. So definitely Katrina know I’m sitting out there waiting.
At 60+ days after releasing me from a loan that was settled, that loan was still showing in credit reports. The first submission to credit reporting by Freedom Bank wasn't until well past 30 days after loan release.
Small businesses are being encouraged to move their money to larger banks because of the fear of small community banks going under.
Even though the money may be a little safer in a larger bank – what is being lost in that thought process is the fact that when you do that you become just another account number.
What I love about MainStreet is that I have relationship with the people who take care of my money.
I wouldn’t trade what I have with you guys for the world!!
Eric Staggers
President
Paradise Ice Cream, Inc.
Even though the money may be a little safer in a larger bank – what is being lost in that thought process is the fact that when you do that you become just another account number.
What I love about MainStreet is that I have relationship with the people who take care of my money.
I wouldn’t trade what I have with you guys for the world!!
Eric Staggers
President
Paradise Ice Cream, Inc.
Bad Customer Client relations. I was sitting and waiting for the busness Banker, when I was next, someone came in after me and they were chase employees friends. The teller that was walking around told me I have to wait longer because person that came after me, shcheduled by appointment. Ok maybe he was right about appointment, but it was Saturday short day. He supposed to tell me before I sat and wait long time. Not after someone gets in, that they know them.
I am a business owner and my time also valuable for me. He didn't treat me fairly. I will not go there anymore.
I am a business owner and my time also valuable for me. He didn't treat me fairly. I will not go there anymore.
. Had a check fron the same person, same bank, that the previous 6 months when I deposited would clear next biz day. Then they decided to put a hold on it. Their reason "I had an over draft months ago"...albeit that 2 of these checks where deposited and cleared next day after this "over draft"..... instead of looking for reasons to help, they look for reason to deny........ended up being a blessing. Went to a bank that has way more advantages and atleast there app works.
I was barely assisted by Sherreh. She treated me like I was an inconvenience to her. She didn't understand what I needed and I had to explain to her how important this documentation is. She originally told me she could only print one week of transactions on my account. I told her I had called Chase earlier and told me I could go further back. She finally goes back to the time frame I needed. I still gave her the benefit until she handed me the details of my account where one transaction was missing. She tells me to check the paper because it's there. I tell her I can't find it and she them ask someone for help since it was in fact not there. The man assisted her and she was than able to help me. Bad customer service, go to a better location.
There were no one inside of the bank of America to assist me
Horrible ATM...Took cash after saying, "Transaction cannot be processed".
PNC Bank tried to make it right but it was an inconvenience having to call Customer Service because the branch was closed.
PNC Bank tried to make it right but it was an inconvenience having to call Customer Service because the branch was closed.
theres a manager who was there in 2020 , I couldn't tell you her name except she was a black woman with short hair at the time. I had a terrible experience at the branch with one of her staff, I actually put in a complaint with corporate, and their district manager, Eric K. called me and apologized for what happened, he said that the branch manager would give me a call. Well she did, and as she had me on speaker phone while she was shuffling papers around and clicking on her keyboard, she gave one of the emptiest apologies I've ever heard, and with that, the staff's behavior, which landed her branch this 1-star, made sense. She displayed disrespectful and condescending behavior to her customers just as much as her staff, and it trickles down from the staff to customers. I'm not a sales expert or anything, but I understand that employees take their cues from their leadership, hence the "lead" part of that word, but I don't expect whoever that manager was to understand, she'll probably continue floating through her career with her poor attitude. To anyone considering hiring her and just going through the reviews of branches she worked at, I hope you'll take this review of her attitude as a warning.
WORST experience EVER! Added my spouse to the account, the banker Xiao Lan did not give me the right information, made several mistakes on my account and it lead to my account being frozen for a week now and I can not pay any of my utility bills. I would avoid this branch if I were you and I would do my own research before accepting any information from these chase bankers. They need to train and educate their bankers better!! If my complaint doesn't get resolved in the next few days. I am considering closing my bank account at chase after 15 years.
Cant get in this dumb bank after hours. Card reader doesnt work to let you in.
Epic waste of time and $$$! Video conferencing timer keeps restarting. Sitting for 15 mins. Timer restarted 3 times. Useless service. Please close this branch. Or put a disclaimer ATM only.
This branch has horrendous service. I couldn't withdraw 3k in 100s because lady said they don't have enough, rudely at that, take it or leave it. Could've said that prior to counting 50s and 20s without asking! Went to branch down the street 10944 Fairfax blvd, got 100s no problem. Couple weeks back, arrogant banker refused to open an account because he couldn't figure out full name on passport and when told what it was, became totally rude and disrespectful and refused to help. Who trains these people?? Is language and ethnicity the only reason people get hired, Indian and Hispanic, not properly trained in customer service, incompetent, rude, arrogant, unpleasant attitude. Unless a total emergency, don't go there!
The bankers in this branch make up their own rules!
A few month back, I had a ripped 20USD bill, so I went to replace it at this branch, and I was told that this is not something they can do, and I must go online to the treasury department website and fill out a form (this is not a process that exists!!). So I went to a different branch, and they replaced it without any questions asked.
I went today to withdraw some money, and I was told that for any sum larger than 3K, I must give a 1 week notice before I can withdraw all of it in 100 bill, else I can get it in 20 bills. So I withdrew 3K, a few of the bills were a bit aged, I asked them to replace them, they said they could not do that. I went to a different branch, withdrew way more than 3K without a problem in 100 bill and they replaced the other ripped bills for me without any issues also!
The people working this branch are clueless!!
A few month back, I had a ripped 20USD bill, so I went to replace it at this branch, and I was told that this is not something they can do, and I must go online to the treasury department website and fill out a form (this is not a process that exists!!). So I went to a different branch, and they replaced it without any questions asked.
I went today to withdraw some money, and I was told that for any sum larger than 3K, I must give a 1 week notice before I can withdraw all of it in 100 bill, else I can get it in 20 bills. So I withdrew 3K, a few of the bills were a bit aged, I asked them to replace them, they said they could not do that. I went to a different branch, withdrew way more than 3K without a problem in 100 bill and they replaced the other ripped bills for me without any issues also!
The people working this branch are clueless!!
We had 5 star service when we opened an account here a week ago. This is my 2nd pnc account but first at this location. I will deduct a star for every spam letter this branch sends to my mail, then i'll move to the nearby branches.
Went into Sandy Spring in Fairfax VA to fill out application to get a loan. They called back 2 weeks later saying i wasnt approved. They tell you in spot if you are not approved you will be notified within 2 business days so we wont loose time nor you. I am not upset about not getting the loan i am upset of the lack of attention, false statements and lost of time. Always apply in another bank if you go to sandy spring even if you have good credit and downpayment money.
Dear United Bank at Fairfax, VA 22030 manager, May I have a Swift code of your bank with branch code detail?
Terrible experience. Waited so long to be just ignored. A banker was talking bad about her client to the tellers from the lobby. She was discussing how many times she had to call her client and got nothing from him. I walked up to her to ask if she could assist me resetting my online banking (after being ignored in the lobby for almost an hour). She didn't want to help and asked if I had an appointment, which I did. Bad experience. I went to the ATM for some cash and came back inside the branch to ask for my $20 bill to be broken down to smaller bills. The teller next to the front door didn't seem happy to assist me. Every single worker at this place ALL looked like they hated their jobs. No one wanted to help and they all looked miserable to be working that day. Poor customer service. No one used the 5 star language. Never coming back.
I've enjoyed being a customer the last 3 years but recently I tired utilizing a zero percent balance transfer and did it inside this branch and now I'm getting charged a large interest rate because my check was expired but neither I nor the bankers noticed and now corporate said they can't do anything. This is ridiculous and I'm glad to be moving all my accounts to a company that has better customer service.
I used the ATM in Reston and the money wasn't dispensed and even after an audit the bank refused to give me my money!!!! I had to dispute it with my own bank which took 10 days!
A wonderful bank. Everyone from the managers to the tellers does a great job of taking care of me and my business. They have shown repeatedly over the years that they have my back.
Pleasantly surprised!
I had to get a signatory card signed for my organization's financials. After reading reviews on this branch, I was pretty hesitant to come here.
However, I walked in on a Friday afternoon with no appointment and was immediately welcomed by one of the staff. I waited only a few minutes and then was assisted by Relationship Banker, Oliver, who helped me with the account. He and all of the staff I I encountered were pleasant, professional, and knowledgeable. Staff members were appropriately masked. It was a very nice experience and I would not hesitate to come here again.
I had to get a signatory card signed for my organization's financials. After reading reviews on this branch, I was pretty hesitant to come here.
However, I walked in on a Friday afternoon with no appointment and was immediately welcomed by one of the staff. I waited only a few minutes and then was assisted by Relationship Banker, Oliver, who helped me with the account. He and all of the staff I I encountered were pleasant, professional, and knowledgeable. Staff members were appropriately masked. It was a very nice experience and I would not hesitate to come here again.
Best Customer service hands down
They re-sold my mortgage the same day they issued it, but for three years I've been getting daily spam from the advertisers they sold my information to.
I have been working with Sandy Spring bank for about 8 years and I have been coming to this location for over a year. Surprisingly my experience is different when the branch manger is present compared to times that she is not around.
I have been dealing with two associates on Saturdays and what I noticed is complete lack of professionalism, any sort of engagement or interest to interact with their clients. I have the feeling I was treated unfair and rude for a simple task such as depositing checks. The teller, Vanessa, gave me such a hard time asking irrelevant questions that even the other teller mentioned we have been doing this job almost every week without hustle .
I have been dealing with two associates on Saturdays and what I noticed is complete lack of professionalism, any sort of engagement or interest to interact with their clients. I have the feeling I was treated unfair and rude for a simple task such as depositing checks. The teller, Vanessa, gave me such a hard time asking irrelevant questions that even the other teller mentioned we have been doing this job almost every week without hustle .
I have been with PNC forever. This location at this time point is probably the best one I have ever been. They have a great customer service. Garima and Sarah go out of their way to help you. Thank you!!
Terrible service. Arrived at 11:59 (according to their clock on their sign) but told me they closed down the system so they can't help me. They had an audacity to tell me that they close at 12 when it was before 12.
Everyone here has been nothing but helpful with all our banking needs, thank you.
Complete rubbish it took forever for the access key to read my card then when I got in there was no one available to see me at any of the screens so I had to drive to a bank wit a real person. What a gimmicky waste of the banks money.if you are going to do something like this staff it properly
This is a fake me out bank. No customer services
they are trying to have a fully automated expereince
I’m very impressed with this bank and service. I do commend Dan Marks and Gabrielle Seng for their superb service.
Awesome Customer Service! Steven Carrion responded to my first phone call and has met me at my office to set up our business and personal accounts! He has more than met my expectations for commercial banking.Don't think twice about using this bank- personalized service to a new level of excellence. Thanks MainStreet Bank!
UPDATE: Steve Carrion is still carrying the torch of customer service! Not only did he set up my 18 year old's new bank account remotely-but he is helping me to establish a campaign fund account for an office that I am running for as Delegate in the Virginia General Assembly- Thanks Steve!
UPDATE: Steve Carrion is still carrying the torch of customer service! Not only did he set up my 18 year old's new bank account remotely-but he is helping me to establish a campaign fund account for an office that I am running for as Delegate in the Virginia General Assembly- Thanks Steve!
There are no people here and their “advanced” systems don’t work at all. I pressed the main screen and it literally said “dialing”. ???
I have banked with United for 18 years and I have always appreciated the care and concern they show to me and others. They are willing to go the extra mile to help you. Plus, of course, they are good at handling my money with me. Superb group of bankers, tellers, etc.
Is this a real bank? Called for help with setting my online account for an auto loan and its the most convoluted system I've ever seen. Im genuinely scared for my privacy. Its like they stood up this bank with the help of an IT intern.
I recevied great help starting new accounts. Another fellow walked in after me and they started talking to him like he was family. I was impressed.
This is not a regular bank it sucks
Curt really worked hard for USA and got us into our home for less than we thought. He was always creative and thorough when looking for solutions. We would work with him again in a second.
Horrible Bank. When you have to discuss something with them they always come with a rude attitude. And they be charging your accounts fees for something you’re not even aware of.
Great customer service
Ever since the changeover form Washington First Bank we have had nothing but problems. I have done a lot of banking in my life and I have never encountered so a bank this incompetent and with incompetent people. It is going to be a big hassle to change banks but I have had enough. You have to try very hard to suck this bad!
From day one I was in good hands. Professional advice, guidance, attention to detail, hard work &patience, just to name a few reasons experience was great. Timely updates, care &honesty, staying in touch — the last but not the least great terms &rates. Curt under promised & over-delivered! I am very pleased with the service provided by Curt &his team. If I had to do this again, I would gladly work with him & his processor Sharon again. I will certainly recommend Curt to all my friends & clients!
I had an awful experience with MSB. I bought a property to be built and they assured me they would finance the building part. I was told it would be done. They dragged their feet for months. The business banker did not return phone calls and texts. Ultimately I had to move to another bank to do the deal and this cost me many thousands,
This is the second opportunity my family had had to work with Curt Midkiff to finance construction of our new home. Ours was a more complicated program for a number of reasons. Mr. Midkiff was able to plan and implement a creative arrangement that allowed us to finance the purchase and construction in one package. I was extremely impressed with his plan and it allowed us to work quickly and seamlessly with the banks and our construction company. The result is a wonderful new home. I can recommend Mr. Midkiff without reservation to anyone seeking an excellent mortgage lender.
I have really really bad experience with well fargo what ever u guys are listening in new about well fargo 100% right they are just stealing your money , the people who dnt check their account detail every day they dnt know how they are detecting money from their account and specially this branh people if you go to them u know what they ll say u , oh u can call by ur self also I closed my credit card with them and still waiting for my money they told me i ll get back in 5 days and its been more than 2 weeks. If u call their customers serivce they know nothing , and they banker ll open saving account with out ur permission to just take commissions and than u ll my monthly maintenance, and no one ll help you for real i have account with chase bank td bank i have nev these kind of problem .soon i ll close my every thing here . I feel sorry for those people who dnt check their account every day online u must . This bank is fraud their evry move is for their own benift not to made loyalty with custmore they make me open saving to save from
Monthly charges and next month same story there alot of thing i wish i could sue them m so frustrated
Monthly charges and next month same story there alot of thing i wish i could sue them m so frustrated
Friendly employees and a great parking lot.
This is an excellent branch with experienced, friendly employees. I have worked most frequently with Anastasia Opoykova and she was been very helpful, making sure I had the best banking experience around. Thanks, Anastasia!
Awesome team here. Always there to help out. Well worth choosing over a credit union or another bank who has a wider range of hours just for the team who works here. Talk to Jaya or Irana, they are awesome!