Best Apartment buildings in Canada

Incompetence and Neglected management

As a tenant of Cityscape Management, I am deeply disappointed by their gross mishandling of a critical situation involving my apartment's damage. Over one and a half months ago, my apartment suffered damage, rendering it uninhabitable. Despite numerous attempts to seek assistance, Cityscape Management has failed to provide any meaningful progress or support.

The financial burden incurred due to the damage has been substantial, amounting to $4500 in hotel expenses alone. Despite this, Cityscape Management has shown a complete lack of empathy or urgency in addressing the issue. Instead of offering practical solutions or assistance, they have only provided temporary accommodation, which falls short of meeting my needs. They’re deducting my rent of $1500 every month and recently I’ve been slapped with a bill of $350 from Enmax as I’m not even staying in the apartment.
Furthermore, the lack of communication from Cityscape Management is deeply concerning. Despite my persistent efforts to reach out via email, they have consistently ignored my inquiries, leaving me feeling neglected and disregarded.
I urge Cityscape Management to rectify this situation immediately by providing timely updates, offering appropriate assistance, and compensating for the financial and emotional distress caused by their negligence. As a tenant, I deserve better treatment and accountability from the management company entrusted.

It gets 1 star for neighborhood convenience. I moved in shortly before Minto sold the buildings and thought it was awesome. Once Avenue Living took over it all went to hell. When the maintenance guy has to come back 3 times to fix a bathroom sink only to replace it after, not worth the time. The units are outdated and in desperate need of improvements if they want upwards of $1600 for a STUDIO. Not even a studio more like a single bed hotel room with a regular kitchen, you could find better at a dingy roadside motel. Plus the lack of lighting on the south side of the parking lot, try having to leave in the morning when it's pitch black outside and there's someone lunging at cars trying to leave, no working street lights and no lights on the building either, dangerous parking lot to be at night. Not to mention the ridiculous office hours. Most people leave for work before that office opens and don't get back until the office is closed, good luck trying to get ahold of anyone especially once they moved to the office in a completely different complex. What's the point of advertising a leasing office and on-site management if there's no one there. Avenue Living is a joke. For a company that owns buildings in most of the province they sure do wanna scalp people for rent.

The black bitter man who is the property manager was being extremely disrespectful and was late to our appointment. Lied about the building being non-pet friendly. His disrespectful behaviour started once he saw my mother who wore a hijab. Stay away from places like this. Absolutely horrid.

Literally bad service i have ever seen. We are going to move from Edmonton to calgary so we went there for viewing the apartment which they said is available and the manager said you can send the documents for lease and we emailed all the documents but they never replied till next day . When we called them they said they already booked by someone..

Booked an appointment with the leasing office to lease . Unfortunately no one was at the office and no one answered my calls since yesterday. I took a day off For this appointment and no one is at office. After reading all the comments about the property manager ,i am not going to lease here.
Pretty much sure this property is not worth it.

I have never seen a worst property manager Godwin Odior in my life. He is a racist guy. Calling tenants and do harassment calls. Worst experience with this person. Reported to police and higher management about his behaviour, harassment calls and his unfair actions.

Worst property management. Property manager named - Godwin. Is doing racism with the tenants, harasses them and cause trouble for no reason.
Looks like the head management don’t care what there community local property managers is doing.
Alot of tenants not happy at all due to bad experience with the current property manager- Godwin
Not recommended at all unless the property manager is switched.

I have lived here for 17 years and it's a beautiful place to live. Everything is close by like Glenmore park,shopping and bus routes, dog parks.

I have lived at Oakburn since 2010, over 13 years now. K+G Group is an excellent landlord, well managing the property. I have always found them attentive and responsive. It has been a good experience, and I commend them for their professionalism.

I’m not sure what’s worst the building or the staff that never do their jobs, reply to phone calls or reply to emails. Their emergency line is only when they think it should be a good time to start answering a phone call. People stealing things, breaking lights, signs, doors. Kids stealing bikes and running and playing in the building. Kids knocking in doors and running away. When presented proof the building manager can care less. Stay far away from this company and this building. At the end of the day it’s a waste of money to live here.

I had a great two-year experience living there. The location, building, and management were excellent. However, there were issues with a staff member named Nastasia, who exhibited unprofessional behaviour ( awful). On the positive side, Demanthie was a wonderful and professional one ready to help at the front desk.

If I could I would rate this place 0 stars I would. This is the worst rental property I have ever lived in. The leasing agent never answers the phone/email. Forget having something repaired in your unit because it will never happen. Garbage is left all over the building especially on the weekends and dirty garbage spills all over the carpets that never get cleaned. The kids who live there are constantly playing in the parking lot, my car was damaged due to a kid running their bike into it. I broke my lease early due to personal circumstances and I was offered the lease break fee to be waived. When I received my LATE damage deposit 14 days later there was no refund of the lease break fee. Horrible place to live and I will tell all my friends/family to stay far away from CityVibe developments.

I moved in in May and my experience has been very positive. I would recommend this building.

Dimanthi, the Residential Services Agent, is very professional and amicable. She has the best interest of her residents in mind. She is great.

Unfortunately, their manager doesn't care about the building, and the rubbers easily come to the building and steal your stuff. Last week, someone stole my spare tire which was in the trunk of my rented vehicle, and I asked the manager to check the camera to find the rubber. She said you should call the police; so what building manager you are that you don't have even permission to check the building video? Apart from this, I sold my car, and told the building manager "I don't need my parking for the next month, the month of Apr, and today is March 2nd". She said you should have come 2 days earlier to let us know you don't need the parking anymore, exactly one month before the time that you don't want to be charged. So they didn't give my money back because of being 2 days late. I said I wish you were more strict when watching the building to not let rubbers come in and steal the tenant's stuff easily, and not just about the money you get from your tenant. Shame on you.

If i could give zero stars i would. Do not live here!!!!!!! Avenue living does not take care of the property or its residents. If things are broken be prepared to ask to have it fixed for 6-12 months before they do anything. When it snows they can not be bothered to shovel there is no matts at the front door allowing slush to build up in the winter causing serious saftey issues. The dryers dont work and need to be run 3 times before things are half dry. There is only 2 washer and dryers for an entire building of people. I was told over the phone by an employee that if the building was on fire they would address the issue a few days later. The plumping is always backed up and there is no cold water to give your dogs for drinking. These places are worth no more then 800 a month and they are expecting 1500. The parking lot has no lights and is very dangerous after the sun goes down. Avenue living clearly doesnt care about its residents and only cares about their bank account.

Jitin was super helpful to us in terms of finding the new place in Calgary! Did the virtual tour while we were in Vancouver as well as live tour upon visit. Answered all the questions with patience and great attitude. Suggested other places to compare as well! Guided us through the whole process of renting with killamreit! Would definitely recommend his services!!

Living here was the worst experience in my life. I thought dealing with minto was bad until I just got a 45 % increase in my 2 bedroom. From 1140- 1700! This is my 3rd rent increase. Maybe avenue living should renovate or do something that warrants such an increase. But first you would have to hire maintenance workers that care and actually do it properly these places are outdated and dusty hot garbage.

It was great to work with a manager named Kristina. She explained everything, helped, pleasant in communication and very friendly. And I also want to mention Mark as very positive and always ready to help. This is our first home in Canada, and I am very glad that my experience started with Lakeview Mews. Thank you so much.

Old elevators that sound like freight elevators and send airplane roaring sounds through the inside of most of the apartments all day long. Management won’t do anything to fix this horrible noise that tenants have to suffer through. You can hear the elevator roar down all the hallways too. It’s obscene. When checking a unit. Make sure you stay in the unit until elevators go past the floor. Once you hear the roaring sound inside everywhere in the apartment, you won’t rent.

The new owners are borderline tyrannical. They came with a new pet policy and a 45% rent increase. Not surprising from them considering I tried moving to one of their locations before and they would not rent to two males. It was my first time experiencing discrimination and red flags were flying when I heard they were buying my building.

Had a Viewing for 11:30 ; no one there. Never received email or phone confirmation, called 4 different numbers to be hung up on. Showed up, just to have no one in the office. What kind of place are you running? 0 stars for wasting my time and entire day. What is wrong with you people.

There is so many superlatively positive things to say about this property and the people that manage it. The one I would like to highlight is their responsiveness to requests. My experience is that it’s been too-notch! It takes them just a few minutes to respond and find ways of solving issues. They are always willing to help. They seem to value and respect people. They are the best!

This building is old and in bad shape. Don't judge by the fresh coat of paint. There are 3 elevators in this building, but never have I seen all of them operational at once. All in-suite appliances are way past their service life. We lived there for 2 years and we had maintenance issues almost on a monthly basis. We had the refrigerator die out on us 3 separate times, all our groceries got spoiled each time. The heating and AC unit would just randomly stop working and it took 2 days each time for the external contractors to come fix it.

Avoid any rental with Concert Properties.

Over priced Apartment with no visitor parking. People and loved ones who will visit you here will have to pay a premium of 10$/a day to visit you. The building will also try and rent you a parking spot in their building... you know, the building you don't live in! I mean c'mon, how greedy can you be?!!! Great building for those that like to be economically exploited and taken advantage of.

During repairs, Mark knew just what to do, had tools and replacements ready to go. Helped me through added issues brought up during repairs. Mark is on top of things!

I am Calgarian but lived in China for 15 years before moving back to Canada. I moved my Chinese wife and young daughter who had never been to Canada and it was such a pleasure starting them at the Mews. Excellent building, great management and service, perfect location for getting kid to school, getting food and recreation all walking distance. Just wish we could have bought there!

This is a clean and quiet building. All maintenance requests have been completed quickly and efficiently. Snow removal and landscaping is attended to. Maintenance and management are professional and approachable.

Very convenient as far as location goes, connected to the subway and supermarket and close to pretty much everything. The condo has lots of fire alarms though, I had one at 6:00 in the morning and 12:30 midnight, last for 10a of minutes each time. Premiere Suites itself is not too bad, but when we moved in lots of things that seem good are in fact borderline falling apart. We had to get them to come in and fix a bunch of stuff. Linens are clean and housekeeping, though not quite punctual, at least did a decent job.

Can confirm the building will charge you for "cleaning fees" upon move out. I had cleaned the entire unit but still had to pay $160 for cleaning. Building isn't well insulated so you can hear your neighbors all the time. Nice unit but the noise levels ruined it.

I moved into Woodlands Manor with my late wife in the spring of 2011, and we were always very pleased to be here.
We could not have been happier with the level of service we received from the Minto folks with whom we interacted, and it's why we kept renewing our lease.
I've recommended Minto to any number of my friends over the years, and I'm pleased to do so here.

Trying to get ahold of management is impossible.
I call and call and leave voicemail, I've sent emails and gone right to the office (pre-covid), in the afternoon. Just to find it empty and lights off. I work early am to late pm. And have explained this to them, they don't care at all. And advertising wood burning fireplaces in units, and told I'm not aloud to use it. Because some one complained about the smell.

We really like living here. The amount we pay for rent we think is a good deal. The only thing is some of the finishes around the apartment and minor repairs were done with minimal effort. Just enough to get the job done. So some of those don't look the greatest.

Good luck trying to plug in your car in the winter. Despite having plugins for vehicles they either turn them off in the winter or they simply don't work. Its hard to tell because this company is very hard to get a hold of. Its hard to believe a company that manages $2.9 billion in assets could miss something like this. So either they are incompetent or simply do not care. I guess the people living here being able to plug in their cars at -25 isn't worth the additional cost for Minto. Its great to know that my rent goes to increasing value for shareholders rather than the maintenance and operation of the building.

I would give minto a -5. They are absolutely the worst place to rent an apartment from. My friend told minto she was going yo be 3 days late with her rent and the day before she went to pay yhe rent. Minto got the cops to remove her. She was told she has 30 days to move her stuff and minto is only giving her a few days a week and nothing on the weekend so she can rent a truck. She works monday to friday.

I’ve been a resident of Lakeview Mews for 5 years. I can say with confidence and conviction that the building manager and maintenance manager are the best I’ve dealt with in my history of renting, here’s how good they are:
• Response to issues and repairs are dealt with immediately and they always provide follow up.
• They have an open-door policy and are the most considerate, kind, and helpful people to discuss matters.
• They have initiated work order submissions on my behalf without me going through the trouble.
• They promote building community spirit and invite residents to building Christmas parties, Halloween parties, thanks giving parties with food.
• They have responded and acted on complaints I’ve had and resolved them professionally.
• Both Kristy and Mark have a great sense of humour and make living here enjoyable.

The list of things these two people do for the residents could go on to fill this page. Both Kristy and Mark are the best people I have had the pleasure of engaging with, I can’t say enough good things about them. if you check many other building reviews for other rental companies, you’re going to find a lot of negative comments. As a current resident, I am sharing my views of Kristy and Mark and the Lakeview buildings so you can see a genuine positive experience can be available and different from the common problems and disagreements you will often see within other reviews for other companies.

Good luck trying to get a hold of anyone if you need anything. Management doesn't care weather you were hit and run in the parking lot, If you can never do your laundry cause the machines are always broken and if your try to call anyone in management good luck on getting a response.

After hours security had to get called last night as someone was trying to break into a mailbox in building 5. However when speaking with them they just told me that my location doesn't have security. And that was it, Case closed in their eyes.

0/10 Live in a ditch rather than this place.

Lakeview Mews is an excellent apartment complex. The management staff are exceptional and our neighbours are fantastic! My only complaint is that in the past year I've had more and more issues with the laundry room and Sparkle Solutions who has the machines in the laundry room have turned out not to be good to deal with so I've lost money in addition to having damaged laundry. When I looked into Sparkle I found terrible reviews for them all over the internet including a D- BBB rating, so I would say Sparkle is definitely a company to avoid doing business with. For ONLY that reason I would recommend not renting in the Lakeview Mews building with the shared laundry room. Instead I highly recommend renting in the Lakeview Mews building with in-suite laundry which is in the same complex. Then you'll have a fantastic, peaceful, home with no issues at all.

Beautiful area with two parks within 5 minutes' walking distance, and a ~15 min walk to Yonge St. with access to plenty of convenient shops and restaurants.

The leasing group themselves are professional and prompt with their support and responses.

I started living at KG Oaks from Aug this year. Its a great neighborhood with easy access to school, shopping center, subway and restaurants. My 1 bedroom apartment is spacious and cozy with all amenities. The staff are very friendly and attend promptly to any issues. Overall, its a good experience so far,

This place takes a long time to fix anything. I didn't have heat and had two floods in my place plus no water many times. The hallways smell like garbage if your near the garbage chutes and management could care less. The more you complain the worst it gets.

Decent food.

Suite had great view, work out facility, and Guest Services was very responsive! The beds and linens were really comfy. I will be back:)

Great location! In-unit laundry. Some units have independent air-conditioning/heating. Basically that's it. Apartments have only one bathroom, even the two bedroom ones. Many apartments are now renovated though. Overpriced for what it offers, in my opinion. No swimming pool. Party room is really small. BBQ grill poorly maintained. External windows are cleaned only once per year. Maintenance used to be better overall untill a few years ago (cleaner halls, garages, better landscaping, elevators, office hours, etc.). Fire alarm is shared with adjacent buildings at the garage levels, so it goes off more often than what I expected (terrifying to young kids and pets). If you can afford get the corner units, they have better view, bigger and far from the elevators.

Evil corporation (Avenue Living) bought the old company (minto) over and upped the rent by double in 1 year. I've lived here for 8 years and It's always been as good as its neighbors (currently a lot of people litter cigarette butts.)
*The only star goes to the on call maintenance guy, he is absolutely fantastic!

We have lived here for almost a year and plan to stay. We have never had an issue with our windows as they have been replaced before we moved in. Our apartment was fully renovated just prior to our move in. All new carpets in the bedrooms, easy to take care of laminate flooring in the rest of the suite, new appliances, wood burning fireplace and fresh paint. The rent is reasonable, the damage deposit was minimal, the building manager, office staff and maintenance people are all excellent. The parking lots and green areas are well maintained and they accept pets, which was a huge plus in my opinion.

I'm leaving 5 stars because this place deserves better than the current "1.2". I lived in the central building. In the year 2015-2016, Minto seemed to be working hard on the quality of their service. Some older reviews complain that their service was lacking, so if that was once true they have certainly improved since then. Nothing seemed sub-par when I lived here. The unit I lived in was very soundproof. It has close proximity to Fish Creek and beautiful fields. The current maintenance staff are always courteous and efficient. The parking lot was very well maintained; they filled in some large potholes over the last year. I get the impression they pay attention to the things that need attention. At any rate, they operate as proper landlords, and I can't think of any complaints. I think you'd have a good time renting here.

Minto's investment firm sucked in German investors to buy this place. Building is over 45 years old and is rotten - not maintained. Sewer pipes have broken under concrete and major excavations took place in 2013; you can't get rid of the stench. Roll a pencil in the 'dining' area and watch it roll away. The brick building has 'cracked' in half and floors are slanted. Humps in the concrete floor throw off your balance. 3 story wooden buildings are not sound proof at all; be prepared to be woken up - a lot! Police hold stakeouts in the parking lot and arrest drug dealers - 10 undercover cops haul thugs out by your bedroom window. Leasing staff are nice, but managers have been obnoxious; there are no straight answers, and as a renter you ARE the enemy to them. They pledge undying allegiance to Minto and squeeze you while providing no service. If your windows leak cold air in the winter - too bad. If your patio door has ice on it and you can't even open it in the winter - too bad. Apparently the windows and doors are so old they cannot get 'parts', including insulation strips to stop the cold air from leaking in. The water pipes cannot provide enough heat, you will be cold - guaranteed. Minto bought new stainless steel fridges and took out the rotting carpets and put in some kind of cheap vinyl wood look flooring - this is called "luxury". This only masks what is a tiny tiny kitchen with a small sink. If you walk to any of the many outside doors and jerk very hard on the handle they fly open. There is no security - Minto will not replace the locks and they are so old they cannot find parts to fix them. Anyone can just walk into a 'secure' building. Heck, during the day the cleaning staff that vacuum the carpets leave the main doors wide open so anyone at all can just stroll in without any problem. As for nightime, be prepared to have your buzzer sound off to wake you up. You will find some drunk that forgot their keys buzzing everyone to have someone let them into the building. Nice neighbours eh? Woodlands Manor is like a cheap floozie (male or female) with lots of makeup. Looks good in the distance but don't get too close. Oh yeah, if you absolutely have to move in, be aware that after your 1 year lease expires they increase the rent by $300 for month to month. SURPRISE! IMO, the rents of the 1 bedrooms are overpriced by $300, the 2 bedrooms by $450, the townhouses are overpriced by about $600. If you have to live in the slums, this is the place for you!