Local Guides World
Best Facial spas in United States
Top Rated Facial spas
Top Reviewed Facial spas
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Wax By Eva
Cleise Brazilian Day Spa
Maybourne Beverly Hills
Hand and Stone Massage and Facial Spa
MassageLuXe
ReiKi Massage Spa
De La Vie Day Spa
Massage Envy
Reviews
I’m 5 months postpartum and recently really starting to feel the effects of carrying/lifting/feeding an almost 18 lb little human. Elmer took the time to understand my aches and pains. Did you know there is a special prone breast pillow for lactating mothers? Best thing ever. Also appreciate a masseuse who does not talk too much so you can just relax and focus on your breaths. Make an appt with him if you prefer/can handle deep pressure massage. I definitely felt much better after just one 1hr session.
Elmer was a great therapist. We started with a stretch session followed by a massage. He catered to my tight muscles during the stretch and really worked out the soreness in my neck and shoulders. He was friendly and also gave some good tips on stretches and other activities to do at home to keep the muscles lose. Would come back to see him again!
This is a wonderful location with absolutely top notch massage therapists. Kelly especially goes above and beyond. I always leave feeling relaxed and rejuvenated.
Booking is very straightforward and the front desk staff is always friendly and very helpful. The establishment itself is also very conveniently located.
I’ve been a long time member with Massage Envy and this is absolutely the best location I’ve been to.
Booking is very straightforward and the front desk staff is always friendly and very helpful. The establishment itself is also very conveniently located.
I’ve been a long time member with Massage Envy and this is absolutely the best location I’ve been to.
Lots of great massage therapists at this location! Both Belen and Emily were very professional and are masters of their art. I would highly recommend either of them. The team members working the front counter are helpful and friendly. I will definitely be back
As soon as I entered De La Vie Day Spa, I was immediately impressed by the clean and chic atmosphere. Emilija's extensive knowledge of skincare was evident as she carefully analyzed my skin and tailored the facial to address my specific needs. It was clear that Emilija's expertise and passion for her craft were unmatched.
What set Emilija apart was not just her professionalism and skill, but also her genuine kindness and non-judgmental attitude. She created a safe and comfortable space where I felt completely at ease. Her friendly demeanor and willingness to listen to my concerns further enhanced the overall experience.
In conclusion, Emilija from De La Vie Day Spa exceeded all my expectations with her exceptional skills and warm personality. From the moment I arrived until the moment I left, every aspect of the experience was nothing short of perfect. I highly recommend Emilija to anyone seeking a knowledgeable esthetician who genuinely cares about their clients' well-being. I can't wait to return to De La Vie Day Spa to see Emilija again, and I encourage you to do the same for an unforgettable spa experience.
What set Emilija apart was not just her professionalism and skill, but also her genuine kindness and non-judgmental attitude. She created a safe and comfortable space where I felt completely at ease. Her friendly demeanor and willingness to listen to my concerns further enhanced the overall experience.
In conclusion, Emilija from De La Vie Day Spa exceeded all my expectations with her exceptional skills and warm personality. From the moment I arrived until the moment I left, every aspect of the experience was nothing short of perfect. I highly recommend Emilija to anyone seeking a knowledgeable esthetician who genuinely cares about their clients' well-being. I can't wait to return to De La Vie Day Spa to see Emilija again, and I encourage you to do the same for an unforgettable spa experience.
This is the location where I signed up for my membership. Yesterday I went in and was very specific about how I wanted the massage and Eddie my therapist understood my needs. It was a great experience and he was very attentive and professional thank you!
My massage therapist is the best. He asks questions ahead of time to ensure the best use of the time and provides suggestions after to help you feel better.
Alicia gave the most incredible massage, taking her time and working out every one of the awful knots in my neck, shoulders and back. People usually give up because I have so many, but Alicia patiently put everything she had into working through my tension, giving me such tremendous relief I wanted to cry tears of joy! If I could give 10 stars I would!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I had jessica for a massage and she was amazing! I told her what I needed worked on and she targeted those areas perfectly! I’m glad I found her and I’ll be back.
Terrible experience and terrible customer service.
I brought my mother in to get a massage and she left feeling worse than when she came in. I have not heard back from the manger.
I brought my mother in to get a massage and she left feeling worse than when she came in. I have not heard back from the manger.
We have done our massage at this place one day ago. We both had very bad shooting shoulder and back pain after their massage. Upfront they charged their fees and at the end the lady was waiting with receipt to add tips. If the service is good people are willing to pay the tips. It was told as full body massage but they did only neck and back of my wife. We feel like we bought pain with our money. We don’t recommend this place to any person
This is a great location. The front desk staff are pleasant and efficient. My go-to therapists are John for a deep tissue massage and Janine for my facial (although others I’ve tried are great too). Both John and Janine are prompt, listen to my concerns, and do a great job!
Mayelin is the best. I’ve been seeing her for years. I had to move away from where she works and I still drive an hour to go see her because she is the best. Perfect pressure. Very relaxing and a great person. Very nice.
What an incredible team! My sister, cousin, and I planned out a spa weekend to Chicago with De La Vie providing massages, facials, and pedicures. We were very impressed by their attention to detail, professional advice, and warm spirits. Highly recommend if you are visiting Chicago and want a memorable experience.
Very nice staff, courteous customer service. It was so relaxing and my face felt so soft and relaxed
I always have an amazing experience at Massage Envy! The front desk staff are so helpful and friendly. Massage Therapist Vanessa is incredible!! Such an awesome time. I am so glad to have a Membership at Massage Envy- taking care of Me!
Got my first ever brazilian wax with Leigh. It was not painful at all! 10/10 recommend doing it with her!!
I had my first message today! I had a prenatal message with Jessica. She is and was wonderful. She worked on big problem areas that feel nice and relaxed now. She was very personalble easy to talk to and comforting. I don't think I could have asked for a better first time only I wish it was longer. Will definitely get another one hopefully soon.
This might be the best experience I have ever had at a hotel. Every single person we encountered was an absolute delight, the hotel itself is lovely, and the attention to detail is superb. Just a wonderful place all around — highly recommend!
Me and my husband just had a couples massage with Zoe and Grace. All we ca say is WOW!!! We feel amazing and refreshed. We found our new spa! Thank you for making our anniversary even more special!
I come in all the time with my husband, but this time I brought in my son. This place is so good they always know how to take care of us. I wanted my son to have the experience as well.
We both got massage and facial.
I got a hydro facial and my son had a deep clean to take care of his acne. My skin was so radiant when it was done. My sons pimples seemed to be reduced.
The massage always seems to take away my stress and pain.
I highly recommend this place.
We both got massage and facial.
I got a hydro facial and my son had a deep clean to take care of his acne. My skin was so radiant when it was done. My sons pimples seemed to be reduced.
The massage always seems to take away my stress and pain.
I highly recommend this place.
Jami was amazing, she always does an amazing job with my skin and always gives such helpful skincare advice for the next time I see her. 10/10 experience will definitely go again and definitely would recommend this massage envy location because of the great job Jami does.
Eva is the sweetest lady ever. She made me feel so comfortable. I’m definitely becoming a regular!
Amazing hotel. Service was outstanding with Concierge Michael Fox a star. New restaurant on L9 work checking out with wood fired pizza and impressive views of LA.
Walked in for a massage with my mom and sister. When we arrived they asked if we had an appointment, and took us right away even though we didn't. We were asked to pay first which was weird to me. And there was a sign outlining what was considered bad or good service based on how much you tipped. How can you decide how much you want to tip before you've even had the service.
We all had a 60min massages which were great to the point that we wanted to adjust our original tip. However, they had no cash to give us change and one masseuse was all too eager to take the whole $10.
Overall the massages were good but how they do their payment process leaves much to be desired.
We all had a 60min massages which were great to the point that we wanted to adjust our original tip. However, they had no cash to give us change and one masseuse was all too eager to take the whole $10.
Overall the massages were good but how they do their payment process leaves much to be desired.
I attended a cocktail party at The Maybourne West Hollywood, and the service was truly divine. The staff provided exceptional service, showing professionalism, attentiveness, and genuine care. From the warm greeting upon arrival to the attention to detail throughout the event, everything was executed with precision. The venue's elegant decor created a luxurious ambiance, adding to the overall experience. I highly recommend The Maybourne West Hollywood for those seeking a memorable and upscale event or experience.
My massage was long overdue and much needed! My only regret was booking the appointment early in the day. It would of been much better at night so I could go straight to sleep 😌😴
My stay at the Maybourne Beverly Hills was, quite simply, a sublime experience. This luxurious hotel excels in every aspect, from the awe-inspiring design and facilities to the attentive and professional staff.
From the moment I arrived, I was greeted with a warm welcome by the hospitable staff, setting the tone for a memorable stay. Check-in was swift and seamless, which was a relief after a long journey.
The suite I was given exceeded all my expectations. Every detail was meticulously crafted, displaying an exquisite balance of comfort and style. The room was spacious and beautifully appointed, boasting a breathtaking view that perfectly captured the beauty of Beverly Hills.
Art lovers would find themselves captivated by the artistic touches throughout the hotel. Every corner held a surprise, each piece contributing to the rich tapestry that defines the unique character of the Maybourne.
The hotel's facilities were nothing short of impressive. The pool area was a haven of tranquility, perfect for unwinding. The spa offered a wide array of treatments that catered to relaxation and rejuvenation. Each session left me feeling utterly refreshed and revitalized.
Among the many highlights of my stay was the opportunity to interact with the Dante team. Their expert mixologists, Gina, Felix, and Robin, were not only skilled but also passionate about their craft. It was a joy to watch them concoct beautiful cocktails, and it provided me with wonderful content for my work.
The food and beverages deserve a mention of their own. Each dish was a culinary masterpiece, combining bold flavors with beautiful presentation. The cocktails were well-crafted, with a vast selection to cater to every preference.
Throughout my stay, the attention to detail, the level of service, and the overall ambiance of the Maybourne Beverly Hills were exemplary. Each member of staff went above and beyond to ensure my comfort and satisfaction.
I am looking forward to attending the grand opening on July 4th, and I am excited about the prospect of a long-term partnership with this establishment. I am currently editing the content from my visit and look forward to sharing the final deliverables soon.
In conclusion, the Maybourne Beverly Hills is more than just a hotel; it's a luxurious experience, a feast for the senses, and a place where every guest is made to feel special. My stay was truly unforgettable, and I cannot recommend it highly enough.
From the moment I arrived, I was greeted with a warm welcome by the hospitable staff, setting the tone for a memorable stay. Check-in was swift and seamless, which was a relief after a long journey.
The suite I was given exceeded all my expectations. Every detail was meticulously crafted, displaying an exquisite balance of comfort and style. The room was spacious and beautifully appointed, boasting a breathtaking view that perfectly captured the beauty of Beverly Hills.
Art lovers would find themselves captivated by the artistic touches throughout the hotel. Every corner held a surprise, each piece contributing to the rich tapestry that defines the unique character of the Maybourne.
The hotel's facilities were nothing short of impressive. The pool area was a haven of tranquility, perfect for unwinding. The spa offered a wide array of treatments that catered to relaxation and rejuvenation. Each session left me feeling utterly refreshed and revitalized.
Among the many highlights of my stay was the opportunity to interact with the Dante team. Their expert mixologists, Gina, Felix, and Robin, were not only skilled but also passionate about their craft. It was a joy to watch them concoct beautiful cocktails, and it provided me with wonderful content for my work.
The food and beverages deserve a mention of their own. Each dish was a culinary masterpiece, combining bold flavors with beautiful presentation. The cocktails were well-crafted, with a vast selection to cater to every preference.
Throughout my stay, the attention to detail, the level of service, and the overall ambiance of the Maybourne Beverly Hills were exemplary. Each member of staff went above and beyond to ensure my comfort and satisfaction.
I am looking forward to attending the grand opening on July 4th, and I am excited about the prospect of a long-term partnership with this establishment. I am currently editing the content from my visit and look forward to sharing the final deliverables soon.
In conclusion, the Maybourne Beverly Hills is more than just a hotel; it's a luxurious experience, a feast for the senses, and a place where every guest is made to feel special. My stay was truly unforgettable, and I cannot recommend it highly enough.
Any time I have to call this location there is an issue. I'm told to call this location because I set up my account through ME at this location. I no longer live here, and go to a closer location to my home.
The last time I had transferred a session to my fiance, I was not told I could do this once every 6 months for the same individual.
I called to transfer a massage to my fiance for a $10 transfer fee, to which I would agree to, as I did last time--and I was told I couldn't "because that individual received services within the past 6 months." I had not been told about this policy before, and when I inquired further I was told by Paul "its just how our system works." Paul would not give me his name over the phone and joked and laughed when I had mentioned we would be reaching out to corporate for his lack of service skills.
When I had asked about a possible cancellation fee, as I set this appointment up for my fiance, I was told Paul didn't have an answer for me. I wasn't told it was a standalone and separately operated franchise location, I was told "I don't know, I down work at that clinic." He probably meant location of the franchise from the context of conversation.
Subpar customer service from a manager, with over 10 years of experience... just because you have longstanding record of servicing roles, doesn't mean you did a good job at it. Mr. Paul Logan, you are a greedy and rude person. I hope your workers see you for who you are and quit before it's too late. You guys should apply to a different location if you enjoy your work at ME. I suggest North Attleboro. Dennis is a great masseuse, and forgive me I don't recall the names of the girls at the desk, but they know how to service clients at the reception desk, as well as on the phone.
Best of luck to those who choose to get services at this location, I am surprised you haven't shut down yet.
The last time I had transferred a session to my fiance, I was not told I could do this once every 6 months for the same individual.
I called to transfer a massage to my fiance for a $10 transfer fee, to which I would agree to, as I did last time--and I was told I couldn't "because that individual received services within the past 6 months." I had not been told about this policy before, and when I inquired further I was told by Paul "its just how our system works." Paul would not give me his name over the phone and joked and laughed when I had mentioned we would be reaching out to corporate for his lack of service skills.
When I had asked about a possible cancellation fee, as I set this appointment up for my fiance, I was told Paul didn't have an answer for me. I wasn't told it was a standalone and separately operated franchise location, I was told "I don't know, I down work at that clinic." He probably meant location of the franchise from the context of conversation.
Subpar customer service from a manager, with over 10 years of experience... just because you have longstanding record of servicing roles, doesn't mean you did a good job at it. Mr. Paul Logan, you are a greedy and rude person. I hope your workers see you for who you are and quit before it's too late. You guys should apply to a different location if you enjoy your work at ME. I suggest North Attleboro. Dennis is a great masseuse, and forgive me I don't recall the names of the girls at the desk, but they know how to service clients at the reception desk, as well as on the phone.
Best of luck to those who choose to get services at this location, I am surprised you haven't shut down yet.
I had a fabulous massage with Yesinia! She is naturally talented and well educated in deep tissue and trigger point treatment. She hit all the right spots for the back issue I was having thereby releasing the pain. I would definitely schedule with her again! 😊
I’ve been to a few locations, this is my number 1 favorite spot! The front staff are friendly and helpful, and they employ a great professionals with a variety of skills to tackle whatever you need! Louis always has a good story or interesting perspective to share that makes the whole experience top notch!
I had a great facial with Cindy yesterday! It was so relaxing and I felt like my skin was perfectly taken care of! She was attentive to my needs and able to help the areas that I hope to be able to improve! Thanks again!
Honestly we've had couples massage before at different places and this was not the best experience. The people were very friendly. I still tipped well. It may have just been an off day for them...but im not feeling great about the $200 I spent for what we got. Firstly get in the room and 2 women come in to massage us. She was doing perfectly on me! But then she kept leaving during my massage. And suddenly a man came to massage me. So I definitely feel my services kept getting interrupted..and immedietly he and the other masseuse started talking and giggling to eachother.. was hard for me to focus on the massage and relax..& this man has a hard pressure that hurt me a lot. I would ask him to go lighter multiple times. He focused really on my upper back. Idk why. I thought it was a whole body massage. Didn't touch my feet even once and a foot massage I was most excited for. Not to mention they rub you with a rough towel most of the massage not even oil. We flipped over for the last 5 minutes and they said "finished " and ran out lol. Like I said they were nice people but I feel so sore today..I probably won't go back.
My experience at Massage Envy was superb!! I received an excellent massage session from Tina, who I highly recommend, and have been with for 3-4 months. Also Linda at the front desk was exceptional for her attentive & caring service. Leaving the place, my mind body & soul was absolutely enhanced! Cheers, Joe 🤠
Unfortunately i had a horrible service today. I came in to get a chocolate scrub for the first time. Jenna was rushing during the whole entire process i couldn’t enjoy it because she kept talking. I was put under a shower with lukewarm water when I ask for hot water. I was not informed about the condition of my skin. I was never informed about the products that was being applied on my skin. I will never step foot in this spa ever again. I am so disappointed because for the price I paid I could’ve got a better services than that. I would just avoid coming to this place.
My massage was great. The prices are a bit high.
Racist and discriminatory front desk staff! Young pretty front desk gal, verbally abused me tonight May 16th 7pm. I was polite but the lady kept bashing us with insults for simply looking at our skin color. You can see the difference she shows to white customers as opposed to when we walked up, the tone and attitude suddenly changed negatively. This day and age honestly you should know better than to judge a book by its cover, but the staff at the Maybourne hotel are by far some of the most snobby service workers I’ve ever come across in all my years of traveling. I’m a resident of Beverly Hills and I will definitely recommend you to stay somewhere else that has kinder and competent staff. There’s so many options of competition such as Peninsula, Beverly Hills hotel ，Hilton etc.
Hand and Stone in Tustin was super clean, quiet and relaxing. And it smelled so good! The aesthetician, giving me my facial, Dalilah, was gentle, professional and very calming. I’ll definitely be back.
A great stay at The Maybourne! What a delightful stay, as elegant as you'd expect, and a great staff all the way around! We were did a last minute "staycation", and from the moment we arrived, the Gentleman Parking Valet set the tone with a wonderful welcome and let us know he and everyone at the hotel were there to provide a great experience. We had a suite and it was large and perfect ... great layout and very well appointment and great energy. The pool is absolutely wonderful a rooftop view of Beverly Hills and LA .... it's pretty. Pool service, food and drinks all delightful. Pretty much everything was A+ perfect as you'd expect ... great people and great place. There are a lot of great hotels in Beverly Hills, but The Maybourne, being one of the best has that one very special advantage, location location location! For those of you that wish privacy, they are very discreet and professional. At the same time, at times when choosing a place to stay, there sure is a wonderful benefit when you walk a few steps and have some of the best restaurants, bars, and shopping in the world right next door, you never really have to take a car to enjoy a fully immersed great stay. If it was business .. the busy traveller has peace and elegance and the ability to walk for a meal, convenience to most parts of LA and not far from the airport. If it's vacation or romantic weekend, you have a fantastic SPA, great restaurants, bars, and shopping. The hotel itself has cool little bar and a few restaurants, and a beautiful outdoor cafe as well with somewhat of a green-space to enjoy "green" in the city! If you like to exercise like we do, they have an awesome, super well equipped gym ... plus, you can just step outside and run though some of Beverly Hills most beautiful quiet neighborhoods. I can't praise the hotel enough, its a wonderful place that will treat you royally, and allow you relax and the world of lots of fun adventures - should you want to go enjoy the town is right out your door. For vacationers, you have the pool and a resort experience when you want, and again ... dining and fun and all that LA has to offer and you're staying at the best address in town ... a good way to sum this up, really great, you will enjoy The Maybourne "experience" - the best of all worlds!
Jaclyn and Jaimi are legendary. Both women are professionals and experts in their fields. My facial with Jaimi was educational and she made me laugh. My stretch and massage with Jaclyn was uplifting and healing. I will be back and rebook services with both of these wonderful women.
Julia provides the most relaxing experience every time I have a facial. She is knowledgeable about skincare and makes you feel comfortable during your facial. I’m looking forward to scheduling my next appointment with her.
My wife and I enjoy our trips to Portland to get a massage or facial at Massage Envy. Amelia does a wonderful job at the facials and you leave with your face feeling smooth and refreshed.
Margaret is great at tailoring the massage to exactly what you need. I prefer "medium" pressure but she is very capable of deep tissue if you need.
The only issue I run into is that the location on Portland is quite busy and appointments are scheduled 2-3 months out. Unfortunately, on more than one occasion my appointment has been canceled due to an employee no longer working there. It seems it's very hard to find and hold onto the massage therapists.
It wouldn't be too big of a deal of it weren't for the fact that I pay a monthly fee for their services. If the services aren't used, it remains as a credit on my account. As a result of all the cancelations, I have many credits on my account that I can't even use before I get charged for another month. If I were to cancel my membership, I'd then lose those built up credits.
Contacting corporate for Massage Envy is pointless. They take absolutely no responsibility for their locations since they are a franchise and issues that arise are handled at the sole discretion of that local franchise's owner, which to me, is unacceptable. After all, it is still all one company and lord knows they take my money all the same. To claim you can't help with membership issues at a store that would have had to have been approved by corporate to open in the first place is lazy and a disservice to their customers.
My ending complaints are more directed at the corporate level massage Envy and not the local store in Portland where everyone has been very helpful and pleasant.
Margaret is great at tailoring the massage to exactly what you need. I prefer "medium" pressure but she is very capable of deep tissue if you need.
The only issue I run into is that the location on Portland is quite busy and appointments are scheduled 2-3 months out. Unfortunately, on more than one occasion my appointment has been canceled due to an employee no longer working there. It seems it's very hard to find and hold onto the massage therapists.
It wouldn't be too big of a deal of it weren't for the fact that I pay a monthly fee for their services. If the services aren't used, it remains as a credit on my account. As a result of all the cancelations, I have many credits on my account that I can't even use before I get charged for another month. If I were to cancel my membership, I'd then lose those built up credits.
Contacting corporate for Massage Envy is pointless. They take absolutely no responsibility for their locations since they are a franchise and issues that arise are handled at the sole discretion of that local franchise's owner, which to me, is unacceptable. After all, it is still all one company and lord knows they take my money all the same. To claim you can't help with membership issues at a store that would have had to have been approved by corporate to open in the first place is lazy and a disservice to their customers.
My ending complaints are more directed at the corporate level massage Envy and not the local store in Portland where everyone has been very helpful and pleasant.
Julia is such a vibrant human being. She cares deeply and you connect on a soul level when receiving services from her. This is far more than a standard service.
I applied for the monthly membership and I realized I can no longer commit to this. I asked for a refund & a cancellation and they mentioned they could not refund it due to a 30 day cancellation policy. So I would have to cancel the first day I enrolled? What? I called to cancel today well passed the 30 day mark. They informed me there in fact there was a 72 hour window to cancel upon enrollment but this was not mentioned to me when I enrolled. The rep “apologized for the inconvenience”. That’s not an inconvenience. You did not state my consumer right and you’re robbing me of my money. They did not state I’d be billed against me will. I want all billing to stop regardless of a ridiculous policy and would like to speak to a manager. If you’re gonna sell someone something do it correctly and legally.
Very cozy, clean place! They make a wonderful massage 👍🏻 feel great after it
Super experience with Mary yesterday. She listen to my areas of concern and spent extra time on them . Very pleasant visit. Looking forward to seeing her again
Last week I got my facial and microderm done from this place. That same night my face started to hurt. The next day morning I noticed a couple of wounds on my face. When I called the office for help, I was told to contact them the next day. Poor service. After mentioning about giving a bad review, immediately I was told that the owner will call me shortly. The owner asked me to apply Aloe Vera. I tried to contact a Dermatologist but no one was ready to take me as the wait time was 10 days. I can still see scars on my face. Please be careful.
I had my treatment done from Kendall Park, NJ
I had my treatment done from Kendall Park, NJ
Depends who you get for a professional might be good or just ok
Emili is a miracle worker! I always leave looking and feeling a million times better than when I walked in. She has literally saved my skin more than once :)
10/10 experience. Shoutout to Kam our server, he was amazing!! Gains & Greens salad was very delightful even for a picky vegetarian like myself!! I had the Phill collins cucumber drink, very tasty but def needed more alcohol!!
Beautiful and calming, I recommend De La Vie to anyone looking for a relaxing experience. My most recent treatment was with Emilija, and she took such care to ensure the experience was wonderful. The music was lovely, and I felt great after. I will definitely come back soon.
Just visiting from out of town and so glad I decided on Cleise for my birthday massage and facial. Both were phenomenal, and the staff was friendly and helpful. Lee did my facial and she was really spectacular. Her wealth of knowledge and helpful tips made the experience that much more enjoyable. Highly recommend.
Cristen at the Franklin Massage Envy was amazing! She listened to what I wanted and really honed in on certain areas that have been the most sore during my third trimester. She was very sweet and easy to talk to. I highly recommend her and this location!
Jessica was amazing! Such an amazing experience! Probably the first time waxing didn’t hurt! And we all know waxing can hurt! she recommended the right products and It’s only been one wax and this is the first time I’m looking forward to go back! Thank you Jessica!!!!
Love this place! I’m Getting facials here for a Long time and I’m very satisfied. Everybody is so friendly and fantastic service. They have a lot of different Services. I’ll Definitely recommend De La Vie Day Spa!
Decided to go here for my birthday instead of a massage chain and it did not disappoint! Kiki did amazing work! I am a dancer , educator and fitness instructor: She knew exactly where my knots and shoulder problems were! I felt revitalized afterwards and she checks in to make sure it feels good.I should’ve gotten the 1 1/2 hr sesión! There was some Thai like stretches at the end too. Definitely recommend to get your moneys worth. You do have to pay beforehand and if with card 2$ charge.
Just had a couples massage with Zoe and Lisa and wow! We are from out of state and typically book with super fancy spa places. This just became my new favorite massage spot and we will make it a point to visit here from now on. The place is clean and the therapists are very strong and skilled.
Been a member for over a year. Price is higher than other places but it’s clean, professional and modern.
I always upgrade to deep tissue. I like mark and kevin as therapists (I prefer males as I need really firm pressure)
Front desk is awesome- can book online or via phone.
I always upgrade to deep tissue. I like mark and kevin as therapists (I prefer males as I need really firm pressure)
Front desk is awesome- can book online or via phone.
I absolutely love John’s massages! He does deep tissue and keeps checking in with me to make sure his pressure is appropriate for my needs. This makes me feel listened too and safe to ask for more or less. He is very respectful, professional, personable and makes sure I receive my allotted time each massage. The check in staff are friendly and efficient. My only observation that could be addressed was the the condition of the therapist stool in room 10 at least, needs to be recovered. Looking forward to my next appointment with John!
Andrew at massage envy in South Portland is incredible. I’ve been seeing him for at least 8 years and he is the only reason I continue coming back. I come every other week to see him. I would rate him 5 stars easily!!! The front office is a different story and I’m really upset with them. I wont be renewing my membership because of this situation. I had to cancel a same day appointment bc I was sick… like really sick and they charged me. I called back a few days later to speak with them and they stated they have a strict cancellation policy and it had been charged. So I would recommend you still going to your appointment even if you’re unwell. I wish they would have offered me to gift the massage to someone else but I didn’t think of that until later. Several years ago I had to cancel same day and they were super nice about it. When you attend appointments so frequently it’s bound to happen twice in a 8 year period. I’m just super disappointed in this company.
I give major props to the management that allowed me to use a gift certificate that expired the end of 2022 today!
It took two emails but they agreed to it which was nice.
I booked an 80 massage online and had Jenna as my masseuse. It was a relaxation massage but definitely turned into a deep tissue which at the time wasn’t great but in reality, was needed. Jenna was amazing as she worked her hands and elbows all over my back and worked my calves as well as requested.
The cost was $180 but with the GC just paid a little out of pocket along with a tip based on the value of the massage.
My only gripe was I was never offered a beverage when I came in which was about 10 minutes before my massage. I was craving some tea but had to ask for it at the end of my massage. Also, there is a waiting/relaxation area downstairs which would’ve been nice to hang before my massage.
Plenty of ParkChicago available all around the salon.
If you go here, book Jenna!
It took two emails but they agreed to it which was nice.
I booked an 80 massage online and had Jenna as my masseuse. It was a relaxation massage but definitely turned into a deep tissue which at the time wasn’t great but in reality, was needed. Jenna was amazing as she worked her hands and elbows all over my back and worked my calves as well as requested.
The cost was $180 but with the GC just paid a little out of pocket along with a tip based on the value of the massage.
My only gripe was I was never offered a beverage when I came in which was about 10 minutes before my massage. I was craving some tea but had to ask for it at the end of my massage. Also, there is a waiting/relaxation area downstairs which would’ve been nice to hang before my massage.
Plenty of ParkChicago available all around the salon.
If you go here, book Jenna!
They con you into a cheap rate initially,
but then they keep raising the rate. Suzzette, one of the managers there made me feel uncomfortable. They were rude and started yelling at me when I questioned why they texted me a rate of $70 but then charged me $84. She was very unprofessional, considering I had been going to this place for years. Then she lied and said she worked there for over 10 yrs.. Which is not true. I canceled my membership. The mall does better massages.
but then they keep raising the rate. Suzzette, one of the managers there made me feel uncomfortable. They were rude and started yelling at me when I questioned why they texted me a rate of $70 but then charged me $84. She was very unprofessional, considering I had been going to this place for years. Then she lied and said she worked there for over 10 yrs.. Which is not true. I canceled my membership. The mall does better massages.
Highly recommend Jenna for your next message.
Had a massage 3/11 and what a treat! Jenna is thorough and after massaging each part of your body she takes a warm moist towel to remove the oil so your clothes are saved.
Jenna's hands melted me like warm butter.
Fabulous!!
Had a massage 3/11 and what a treat! Jenna is thorough and after massaging each part of your body she takes a warm moist towel to remove the oil so your clothes are saved.
Jenna's hands melted me like warm butter.
Fabulous!!
The one and only bad thing I can say about Massage Envy is their turn around rate for their masseuses. Every time I feel like I’ve found “the one”, their gone a few weeks later….then it’s back to square one. If they could manage to keep a steady solid crew, they’d have 5 stars from me.
We just had a couples massage and our masseuse Ivy and Zoe were amazing! They worked on muscles in our body that others have never done! She was able to get out a lot of my tension and I feel a lot better now. Hot stones were amazing! Highly recommend them! You won’t be disappointed!
This place is a complete S C A M, shady business practices. They would charge you every month and lie to you about cancelling the recurring credit card charge... Will be reporting this scam of a business to the CA Department of Consumer Affairs and the BBB.
Started here in July of 2022. Very first appointment should have known this was not the place. They had to reschedule me my first day for an earlier appt and no one showed up on time for work that day and they were 15 min late, they did offer me an add on for free. Still I started a package with them. In Dec which I scheduled a couples massage almost 3 month out knowing weekends fill up, 3 weeks prior to my appointment they had to reschedule me again because one the masseurs called off. ( they only have certain people that do couples massages??) 3rd time I made my appt a month in advance for Jan and 1 days prior they had to call and reschedule it, which I just canceled.
I understand letting employees take time off but come on, in 6 months I was canceled and moved 3 times. I just chose random masseuse & masseurs. So I cannot blame one person.
The sad part is I was referred by one of my co-workers that goes to the one in Lake Forest.
Either way I found another place now and don't plan on coming back.
I understand letting employees take time off but come on, in 6 months I was canceled and moved 3 times. I just chose random masseuse & masseurs. So I cannot blame one person.
The sad part is I was referred by one of my co-workers that goes to the one in Lake Forest.
Either way I found another place now and don't plan on coming back.
I can't believe it has taken me this long to write a review!! This is the only 5 star hotel in Beverly Hills that is worth the price, don't waste your money anywhere else!! They have the BEST restaurant in town, location is perfect, rooms are gorgeous & updated, and staff cannot be beat. They also have a very fun cigar bar above the restaurant. I've spent two Christmas's here with my family and I had my wedding here! So I might be slightly biased but everyone who works here literally makes you feel like family. During my recent stay (first time back after our wedding) they had our wedding wine waiting for us in the room, they put a REAL Christmas tree in my parents room, and at midnight they hung stockings on everyone's doors!
I highly recommend enjoying a long leisurely lunch at The Terrace on a sunny day, you feel like you are in Europe. It's heavenly!! 10/10 experience every single time, thank you to everyone who makes it so special. Get the agnolotti.
I highly recommend enjoying a long leisurely lunch at The Terrace on a sunny day, you feel like you are in Europe. It's heavenly!! 10/10 experience every single time, thank you to everyone who makes it so special. Get the agnolotti.
I have nothing but great things to say about De La Vie, specifically Emilija! Having never received a facial, I was hesitant to use the treatment I received as a gift; however, I am so happy that I did! Emilija ensures you are comfortable with everything she does and carefully explains what to expect throughout the treatment. I look forward to my monthly visits and know she will do what is best for my skin. Thank you!!!
By far the best salon in the city. Originally followed my manicurist, , but soon was introduced to all the wonderful services they offer. Their amazing staff are both knowledgeable and helpful in customizing the exact services and product that are right for you. My skin has never looked better or been more complimented. A wonderful experience to say the least.
I recently visited MassageLuXe and had a great experience from front desk ladies to the service. I was extremely happy with how I was treated. The membership process is actually simple if you pay attention to what they are explaining.
Looking forward to coming more regularly now.
Looking forward to coming more regularly now.
edit:
The new owner had the manager contact me, the issue was acknowledged and offered to refund the last charge and a complementary massage. Hopefully things improve.
Original review: It was a mess handling our subscription. I had few unused hours that I planned to use and it was a nightmare knowing how many hours I have left, the front desk lady asked us to pay up after the massage since she doesn’t see the tokens in the system. This happened several times, I used to verify how many hours I have while booking the appointment and later after the massage they used to say they don’t see anything on the system, it’s so bad that they can’t even tell me how many times I have been charged and how many appointments I have used. I don’t know how hard it is to maintain the balance of hours left for one customer. It was super irritating to argue after getting a mediocre massage. I’m still getting charged after asking them to cancel the membership.
The new owner had the manager contact me, the issue was acknowledged and offered to refund the last charge and a complementary massage. Hopefully things improve.
Original review: It was a mess handling our subscription. I had few unused hours that I planned to use and it was a nightmare knowing how many hours I have left, the front desk lady asked us to pay up after the massage since she doesn’t see the tokens in the system. This happened several times, I used to verify how many hours I have while booking the appointment and later after the massage they used to say they don’t see anything on the system, it’s so bad that they can’t even tell me how many times I have been charged and how many appointments I have used. I don’t know how hard it is to maintain the balance of hours left for one customer. It was super irritating to argue after getting a mediocre massage. I’m still getting charged after asking them to cancel the membership.
Sometimes when I get facials I feel like the staff does a good job of spreading stuff on my face to clean it and add moisturizer. That's fine, I enjoy it. This is not a default practice at this place. The staff is skilled and knowledgeable about different products and treatment methods. The custom recommendations for me were so on point. My stressed skin shone after my treatment.
I’ve been going to Mercedes for my routine wax services for a few months now. She’s really great, & friendly. The facility is very clean & has a nice aesthetic. You will not be disappointed!
DO NOT GET MEMBERSHIP WITH THEM!!! The masseuses there are good but the management is abysmal. I told the front desk agent i wanted to quit my membership and that the manager has to send me a form for me to cancel it. No problem. Guess what happens? They never send it. Never even received a phone call. The month passes and I get charged for another month. Now I'm upset. I call them and tell them I was to be removed and should not have been charged again. Ohh we're sorry they should've told you the process. Yeah it has to go through management for them to send you an email. You didn't get an email? Nope. Not once, not even in spam. They verify that my email is correct (I've been receiving their other junk emails like appointment availability etc.) so this shouldn't be happening. I ask to just get my money back and they say oh no that's not possible. I can't imagine how many other people they are trying to swindle like this. Once I actually do get the link to cancel it says I have 4 hours of credit that I can receive as vouchers. Ok, at least I can give to my family to use. Not only do they lie to me and say its just 4 credits of 30 minute intervals, they also say its 20$ per user to activate the credit. AND THEN THIS MONTH I RECEIVE ANOTHER FREAKING CHARGE!!!! I am furious with this company and have filed fraud from my credit card. DO NOT GET A MEMBERSHIP WITH THEM !!
--edit 2/23--
Massage luxe is still charging me monthly even after filing cancel membership forms online. DO NOT FALL FOR THIS HEADACHE!!
--edit 2/23--
Massage luxe is still charging me monthly even after filing cancel membership forms online. DO NOT FALL FOR THIS HEADACHE!!
Receptionist was courteous.
I was not impressed with the hot stone massage I was given by Anna. No time to work on feet and when asked she said time was up. Wish they give you a 10’ heads up when the massage is about to end or ask if there’s an area to work on before the massage ends. I wasn’t keeping track of the time, I was too busy tryinto relax.
I was not impressed with the hot stone massage I was given by Anna. No time to work on feet and when asked she said time was up. Wish they give you a 10’ heads up when the massage is about to end or ask if there’s an area to work on before the massage ends. I wasn’t keeping track of the time, I was too busy tryinto relax.
I paid for my first visit with a gift card. When I checked out I was told if I purchased a membership the balance of my gift card would be applied toward my first payment. It was not. I discussed with staff at my next visit. They said it would be taken care of on my next payment. It was not. On my next visit I asked to speak with the manager. I was told she worked the next day and would call me. She did not. I called back and was told she wasn’t working but would be in the next day and would call me. She has not called. They have kept the balance of my gift card and no one at the store will do anything about it.
I wish I can give this place a 0 rating. I called and booked a 50 min prenatal massage. I walk in to my appointment and was asked to fill out lengthy paper work. Once I was done my paper work, my massage therapist said she can’t do the full 50mjns now since we are starting late and she has another client after me. I told her I was never communicated that I need to come early to fill out my paper work. My only option was to pay for 50 mins massage and get a massage that was not going to be 50 mins or reschedule for another day. I told them that I was not going to pay for 50min massage since I wasn’t getting a 50mjn and why would I want to come back to when I’m getting such a bad service. Why would I return???
Had some serious issues with these guys when I went to cancel my membership and further complicated misunderstanding between a family member and I.
Rather than let me work things out the spa manager basically called me up screaming at me on the phone being verbally abusive and threatening me. It was enough that I had an abusive family member that was messing with my membership but I really didn’t need the added stress and accusations. This occurred in 2017. Hopefully there’s been new management since then.
Unlike other spas that will let you cancel over the phone or simply take a one month notice these guys will make it the most inconvenient thing ever.
If their only good thing was a hydro massage machine before your massage then yay. I was actually nice and didn’t complain when they had one masseuse who talked more than worked on my muscles.
Place is a nightmare please avoid it.
Rather than let me work things out the spa manager basically called me up screaming at me on the phone being verbally abusive and threatening me. It was enough that I had an abusive family member that was messing with my membership but I really didn’t need the added stress and accusations. This occurred in 2017. Hopefully there’s been new management since then.
Unlike other spas that will let you cancel over the phone or simply take a one month notice these guys will make it the most inconvenient thing ever.
If their only good thing was a hydro massage machine before your massage then yay. I was actually nice and didn’t complain when they had one masseuse who talked more than worked on my muscles.
Place is a nightmare please avoid it.
Eva was SO sweet. She made me feel so comfortable and relaxed. She also did a great job wax wise. Very quick, reminded me the breathe.
This review is for my massage therapist Nathalie who has been exceptional, compassionate, kind, and consistent in delivering a relaxing massage session. For the front staff, Bri and Nicole are awesome, always super helpful, nice, and kind. I like asking for help and scheduling appointments in-person versus on the phone. Management can do better with training new staff via over-the-phone experiences and service because there have been times I called and reached various new staff who were not as helpful and frazzled and ended up putting me on hold for another person to help anyways.
This review is for the staff - they’re simply fantastic! I had the pleasure of speaking with Bri who helped me organize a surprise massage for my mom. She was kind, extremely helpful, and fun to talk with. The transaction was effortless, and her and Nicole even went above and beyond to help leave a message/note for my mom too. Thank you both for a great experience! My mom loved the massage and her time spent at Massage Envy. We would recommend this location.
Their official policy is that when using saved credits (for ex, due to how they charged during covid) for premium services (a peel etc), they use $140 worth of credits for services listed as $100. That’s a ripoff, and so I stopped using them for premium services.
Otherwise, they are “good.”
— And in response to the comment below, I did communicate with management. That’s how I know that overcharging is official policy.
Otherwise, they are “good.”
— And in response to the comment below, I did communicate with management. That’s how I know that overcharging is official policy.
I love Eva's!!!! She's quick but a perfectionist and it's not painful at all. I have been going to get for months now, she's my girl. I won't go anywhere else!
Eva is truly The best!!!!!!! I’ve been waxing with her for years prior to knowing Eva I wax all over Miami Vegas Chicago some really high-end places
There’s no better than you Eva thank you
Professional. on time very nice place
And very polite.!!!!!
There’s no better than you Eva thank you
Professional. on time very nice place
And very polite.!!!!!
Eva is truly the best. I’ve been going to her for 3 years now, since I first moved to Chicago. She gave me my first wax ever and made it the most comfortable experience. She is very quick and doesn’t miss a single hair! She makes lovely conversation and is an overall very kind person. I would never go to anyone other than Eva for all waxing needs!
I decided to pamper myself! I booked a last minute body scrub at Cleise! The staff was amazing from the time I signed in! Cindy was phenomenal! Great conversation and she updated me throughout the process! Thank you! I will definitely be back!
Eva was amazing! Such a good experience. She makes you feel comfortable, has awesome technique, and the results are outstanding. It's the best wax I've ever gotten! I'll definitely be coming back!
I love Eva! I’ve been going to her for 2 years now and won’t go to anybody else. She does an amazing job, it’s quick and almost painless.
Eva is amazing. Great wax and great customer service. So friendly and she makes you feel so comfortable. Very knowledgeable and experienced. She’s been doing this for over 30 years and it shows. When I walked out, one of her customers overheard me saying how this was my first time with her and she raved about Eva and said how she’s been coming to her for 10 years. That says something. Will definitely be a recurring customer
Very relaxing place to get a massage and they have lots of additional services to add to your experience. My favorite scent is the energize scented orange to add to the oil. You can also add foot services with warm wahcloths and rubs, and the new vibration tool gets deep into the muscle where some therapist just cant reach without this tool. It makes for a much more relaxing time and really relieves my tired sore achy muscles after a long day at work. Andrew is extremely detailed oriented and meticulous to make sure that he gets all your focus areas that are bothering you the most. He's got a great personality and gives outstanding massages. You will not be disappointed and you will feel revived afterwards.
GREAT service and staff. I love the therapist!