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Reviews — 8
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Booking an appointment is a breeze through their website. The wait time is relatively short. I can book on the same day with the actual appointment. The staffs and care providers are friendly and helpful.
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Best clinic in the area. Amazing staff, short wait times and knowledgeable clinicians.
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The staff at HELLOMD is outstanding. They are kind, efficient, thorough and take care of you quickly. They have helped me every time I've needed them.
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I was able to book an appointment the day of, the wait was super short, everyone was so friendly and nice, and my lab results came back in less than 24 hours :] they were so geniune and seemed to really want to help you, overall super positive experience, definitely would recommend :]
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I got the COVID-19 test on 1/13/'22 morning. No wonder why all those spots were available when I searched on the night before.
It's on the basement under Starbucks. I haven't seen any windows from the clinic. The waiting area is too small. I was curious if I would get the virus while I was waiting for the test. And there was no hand sanitizer.
Anyway, the nurse put the swab really really deep, and it was painful. I found drops of tear came off!
The result? "Inconclusive"! I can't believe!
I wouldn't send any of my family and friends there.
*Update
The result came in after "retest" by the lab.
Thank you the owner to response to my review. I still suggest to keep number of waiting patients as small as possible, and try harder to maintain the air being circulated in this pandemic situation. That being said, I'm changing my review to 3 stars.
It's on the basement under Starbucks. I haven't seen any windows from the clinic. The waiting area is too small. I was curious if I would get the virus while I was waiting for the test. And there was no hand sanitizer.
Anyway, the nurse put the swab really really deep, and it was painful. I found drops of tear came off!
The result? "Inconclusive"! I can't believe!
I wouldn't send any of my family and friends there.
*Update
The result came in after "retest" by the lab.
Thank you the owner to response to my review. I still suggest to keep number of waiting patients as small as possible, and try harder to maintain the air being circulated in this pandemic situation. That being said, I'm changing my review to 3 stars.
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The staff here are very kind and helpful, it's easy to schedule an appointment, and it's conveniently located for those who live close to downtown Ann Arbor. I've been to HELLOMED a couple times now (central and Plymouth Rd.) and it's been pleasant every time.
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I cut my thumb and they glued it back together! Nice, friendly, and thorough, the team took the time to explain everything and were both knowledgeable and efficient. And they took my U-M insurance! I highly recommend them. I've been to the urgent care on Washtenaw and the one on Stadium and this is miles away better!!