Local Guides World
Photos — 48
Reviews — 8
Had the best latte in Vancouver here today. Highly recommended if you are in the area. Make sure to try out this place if nearby!
It's the first time I tried this coffee shop, the coffee, the environment, and the staff are all good
Terrible service. I watched the cashier (assistant manager) making mistakes when submitting customer orders. Instead of easily rectifying the issue she was escalating the situation by telling them they were wrong and made the wrong order. As a customer standing in line, it was clear it was her mistake. Regardless this Assistant Manager needs to receive more training and set a better example for their staff. There are way too many cafes in the neighborhood to bother dealing with such bad service. I left without ordering after seeing the interactions.
I gave them 1 star because of their poor service. I ordered a soy latte because I’m lactose intolerant and while the barista was making the drink I noticed she used whole milk. I quickly told her I ordered soy milk and the cashier quickly said I didn’t say soy. She then gave me a weird look and told the barista a couple times saying I didn’t say soy. Instead of apologizing to me for the mistake she made, she turned it into an uncomfortable situation. I will not go back again.
Long overdue to write this review. I have frequented this coffee shop for quite a number of years, but much more regularily in the last two or three. It is now pretty much my main destination for coffee, to sit in or take out, and I cannot say enough about how great the currrent ownership and staff are. It is not common to find such consistently pleasant and professional staff like the group here. They are wonderful! The coffee and food are good too, and the decor and surroundings are lovely and well maintained.
Please receive this review as an invitation to enjoy a hot cup of Java at Artigiano in Kerrisdale. The service is excellent and your name is remembered. There are only a few places in Vancouver that treat people so kindly, give Artigiano (in Kerrisdale) a chance.
It is a fantastic coffee shop. Very phonomenal atmosphere and staff are so friendly. The best quality of expresso drink in town.
