Secret Garden Tea Company

The Missus received a treat from her boys and had high tea with her long time friend, Auntie Rose.

The Missus arrived early but the Secret Garden filled up quickly. She noted the acoustics was quite loud when the place is full. The service was friendly and they adhere to their 2 hour seating time limit. The food was bite size savoury and sweet delights that were more than plentiful for two people. She had enough for a take away so that the hubby could consume at home. The Missus thoroughly enjoyed her high tea outing.

We had a lovely birthday tea with my friends last weekend. Your service was impeccable! We have a lovely time

Had such a lovely afternoon here for high tea! We needed vegan and gluten-free options. They are SO accommodating. Everything was delicious, and beautiful. Amazing tea!! Our server was wonderful.

I love this place - for High Tea or just a quick cuppa and a snack (all I had time for on my latest visit)! It is so pretty. They have an excellent selection of fine teas, including some special and exclusive blends. Their food is sublime. I usually enjoy their sweet scone with cream and jam. Late in the afternoon, they had no more. But my server suggested a cheese scone, which came warmed and was large and heart-shaped! It was delicious.
My only (mild) criticism is that it can be quite noisy when the tearoom is full or if there are a few large groups. If more was to be done (e.g., with wall coverings?) to absorb sound, it would be absolutely perfect.

Nice ambiance, but some chairs were old and shaky.

Limited menu options, I wished there were options to add additional items or customize the order.

Average food quality and taste.
Cookies were good, but not exceptional.
Staff was supportive.

One major concern for me was the price-to-quality ratio. At $52 per person, the experience and food received did not justify the cost. In my opinion, the value was closer to $25 per person. Reevaluating the pricing strategy could help align it better with the dining experience.

Overall, a mixed experience that could be improved.

Place was so aesthetic! A bit antique looking with cute tea cups and decor. Food was amazing and in perfect sizes and portions. Servers were really nice and had a smile on their faces. They asked us if we were celebrating anything before they brought the food. It was my birthday so they stuck a little fondant heart that said “happy birthday” with a candle as if it was a birthday cake. They went out of my expectations to do that and it truly made my day. They customize the message on the fondant for different celebrations, so really it’s such an amazing touch to everything. Overall, we had a great time here. This is definitely a place worth visiting, despite it being a tad expensive, but I assure you, it’s worth the price :)

Easy booking system - I could select that there was a Vegan dietary requirement.

Everything picture you see is from the Vegan High tea.

The establishment is very clean and has a very homey feel to it. The decor is good with lots of different tea sets places around the room. Good spacing between tables and doesn't feel too crowded, even when it's busy.

The staff was super friendly and accommodating. Lots of checking in too, to make sure we are doing ok. At times a little too much haste with the plate collection, as my partner's plate was attempted to be taken twice when it wasn't finished with. Secondly, one of the berry crumbles had no crumble on top. Thankfully our server went and got another one for us. Everything else had so much time and effort put into the food. It was a shame about this one thing. It was obvious it was a different amount too. (Picture attached).

We bought the homemade loose tea as we enjoyed it so much. (Thank you for having this on offer).

Great combination of flavours and great ideas for all the foods.

The price (I feel) was steep for what is served. One benefit, you could try any tea after your first at no extra cost. It would have been nice to also keep the tea menu at the table after ordering. I also understand why it isn't...

Overall Experience - 4/5