Old Navy

Yes, I love Old Navy, I can pick me up something and my Grandson too, from shoes to PJ, underwear, clothes , socks, good place for Christmas Shopping to for family and friends 🤗

Since the moment I walked in to the store I was greeted and welcomed into the store. I received phenomenal service by the cashier and also got rewarded with points for my purchase.

We usually get our everyday clothes from Old Navy, the carry good deals and quality is Ok, sometimes they lack variety but it’s understandable since their designs are trendy.

😡🤬The store that steals the most in the United States, I love everything they sell but if you don't check the prices they charge you when paying, rest assured that 99.9% of the people are stolen and I have verified it many times. I wanted to buy a sweater and since I wasn't convinced by the price, I told him to cancel it and he told me I already did. When he gave me the total, I told him how was he going to charge me $81 for 2 packs of socks and 2 blouses? He said that's the total 🤣.he never removed the sweatshirt and not even if that would be the price to pay. I argued with him and he ended up charging me $61 dollars. I took out my account and it didn't work. I went to the manager and argued that everything was fine, well, in the end up paying $41. This is just to give you an idea of ​​how this shoplifting shop works.

I go to old navy’s all over the place trust me but I always go to this Downey location because they always have the best customer service. This time around Megan Topped it all. She by far had the best customer service. She asked if I wanted a bag and if I needed help with sizes and was just very attentive all the way around. Wish all stores had a Megan in them!! :) (I hope I got her name right!)

I have been store here onJuly 17 2022 . At checkout store rep. And Manager Robert refused to make a attempt to apply as much GAP reward as possible on order total. Due his odd behavior I-had first decided to not buy the clothes and left the store unsatisfied. My wife needed her choices of clothes so she went back to accept whatever rewards points they can apply but the manage Mr. Robert had behaved very rough with my wife first and later with me. Scared us that he was going to call security when I had started argued that I was ready to accept whatever rewards he want to apply on order total even I knew that they can apply $30 rewards to $34 order total. Robert wanted to show off amongst their employees and behave weirdly m. I may have forgotten his behavior if he may have limited his mis behaviors with me but I can’t accept his behavior with my wife in public. It is not acceptable behavior. Old navy management should look into this matter and ask Robert to respect at least female customers. As a customer he/she may refuse to buy but that doesn’t mean manager scare customers by telling that he going to call security. He made me felt like a thief when he told me that he going to call security. I could have call police for his behavior but I am not the person of his kind so left the store and decided to report this on social media so people should think before going to this store.

Customer Service is Great
It would be nice if they had more V-Neck Blouses and Shirts for men. We got some stuff but the clothing is limited on styles and seems to be more fit for younger clients.