Holyhead Primary Healthcare Centre

This place is really bad
Staff are extremely unorganised and unhelpful
There's rarely even 1 doctor there
The place smells and everything is such a longwinded complicated process.
Hold times are atrocious, an hour on average especially in the mornings.
You are only allowed to book appointments between 8-9am how ridiculous is that.
Useless place, shut it down and start again.

Whoever’s reading this don’t bother with this GP. They don’t know what they’re doing they’re unorganised and they say it’s open at 8 but it isn’t they’re lazy just sign yourself up at a new gp do yourself a favour honestly. ITS NOT WORTH IT ITS NOT WORTH IT THEYRE REALLY BADDDDDDD.

0 stars!! They don’t have any system on booking appointments and the waiting times are atrocious. They make excuses, “oh, doc has gone home” after 2 mins when you call back and they purposely change your appointment time without notice when I especially took the time off from work. Change your Gp like we have.

I have very bad experience with this surgery. The staff just change the appointment dates without informing me. And the worst thing is waiting time almost one hour on each appointment. I have just changed my surgery. Wouldn't recommend to anyone.

Don't even class the one star worst doctors ever my appointment was at 3 got hear at 2:50 and still sitting hear at 3:35 changing my doctors today not happy at all

If I could give 0 stars I would. I haven’t used their services in very long. Because I didn’t need to. Furthermore, i wasnt going to go for regular checkups as my health was fine.
They kicked me off their services just because i wasn’t using it. What a joke. So not wasting NHS’s money seems to be a problem for this practice.
Whenever I booked my daughters appointments they would make you wait an hour. The GP is absolutely rubbish and rude. Imagine waiting an hour just for my daughter to be seen for max 2 minutes without a proper checkup. Avoid this practice save your time.

If i could give you lower than 1 star i would. Everyday I call to get an appointment and they don’t answer the phone. When i go to the surgery in the morning they tell me there are no appointments. There’s only one staff working in the morning. From after 9 there’s more staff. They are not interested in the patients they just gossip. Where is the manager Pallaui at this time he is sleeping? I went to City hospital thy said i have to go to my GP but it’s impossible to get an appointment.