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Reviews — 8
It's hard to find employees to unlock cases. I was able to find everything I needed and the few employees that were stocking did help me out. The beauty aisles are SO CRAMPED. I felt very claustrophobic and there were only 2 other customers in that section. But overall, my experience was very nice. Clean bathrooms, no lines at checkout, and all employees were friendly.
Terrible. Waited 25 mins in the fragrance dept and no one wanted to wait on me. Asked 4 associates if they would get me someone to help me and they said they would. That is the reason I stopped using the Walmart in Eufaula Alabama and it looks like I am going to have to stop shopping at the Walmart in Dothan Alabama
Zero customer service skills. Waiting and waiting for lady to cut a half yard piece of leather fabric. Finally when another woman arrived with the printer , no apology for my wait and she did not acknowledge my presence. If you don't like your job maybe you shouldn't be there. I didn't do anything to you but ask you to do your job which was cut a piece of fabric. It is called customer service when you wait on the public. We are called customers. Without customers, you would not have a paycheck.
After trying for 2 hours to get someone to answer a phone at this store, even human resources, the lady at the door told me they do not answer the phones anymore. Only the pharmacy department and sometimes automotive. This is awful customer service in my opinion. That was also told they still mix paint. They do not! They only say all what they have in the cans. No mixing.
Disappointed, my husband and I were just here and when leaving we were told the entrance we came in was locked (it was close to store closing time). We were asked to go to the other exit. That wouldn’t be a problem except for the fact that it’s absolutely flooding outside. My husband and I are capable of walking in the rain and making it to our car safely, but what about elderly or disabled people? Just something to think about…..
Love this Walmart in Dothan, Alabama. The supervisor greeting at the door was priceless.
This place is renovated, and I like how it's set up with the grab and go. Drinks, chips, and small snacks you think you want traveling or on that short break.
Shout out to that nice lady covering that shift with her thermos full of coffee ☕️ 👌
This place is renovated, and I like how it's set up with the grab and go. Drinks, chips, and small snacks you think you want traveling or on that short break.
Shout out to that nice lady covering that shift with her thermos full of coffee ☕️ 👌
Most items are either out of stock or out of date. Every employee on the grocery side is filling orders for pickup and, unapologetically, in your way, tell you to move and look at you like you have three heads if you ask them for help. I wish you could give them negative stars for a rating.
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