Local Guides World
121 Charles St W, Kitchener, ON N2G 1H6, Canada

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Reviews — 8

Roxana P
at 2023 Dec 20
Roxana P
at 2023 Dec 20
I keep on going back to Pharmasave Tannery after repeatedly being disappointed with Shoppers. Their pharmacists are great, take time to offer advice and during COVID we had our prescriptions delivered at the door for free. I am sticking with this pharmacy for our family's needs.
Ani
at 2023 Jul 13
Ani
at 2023 Jul 13
Having a pharmacist’s that will go the extra mile for their patients, show support and provide real feedback and advice is extremely necessary and that’s what I’ve experienced at this location for many years. The pharmacy staff and delivery driver have been equally fantastic!!

( yes, they offer a free delivery service if you have a credit card)

I recently had to switch pharmacies because I was unable to pay via CC and was unable to go into the location myself but needed my medication. I already miss it there!

The only thing I’d recommend for this pharmacy is to have an E-Transfer option for those who don’t have a Credit Card available when in need of meds.

Thank you for your consistency, patience and overall service. Keep up the great work!
Natasha Clarke
at 2023 Jan 31
Natasha Clarke
at 2023 Jan 31
I have gone here for nearly a decade now. So much so that they don't even need to ask my name ... And yet today when I was a little late getting to the location, I was treated reprehensibly by a staff member who when I smiled and said "oh, are you closed now?" She covered the one side of her face to make sure I recognized she was intentfully ignoring me despite it being a casual comment said with a smile.

As a member of the LGBTQ2S community as well as a member of the Metis nation, I am deeply confused and insulted by being dismissed like I was a disease.
I will be going there one more time to pick up my prescription when they are open and will never again disgust your employees ever again with my smile or fluid gender expression...
Tara O'Donnell
at 2021 Feb 11
Tara O'Donnell
at 2021 Feb 11
I have been using this pharmacy for years. They are always friendly and offer good advice. The free delivery is very convenient too.
Sue Brown Marshall
at 2020 Feb 17
Sue Brown Marshall
at 2020 Feb 17
Very knowledgeable and friendly staff! I've been dealing with this pharmacy for a decade... I've moved, and normally upon moving I would switch my pharmacy to one closer. Not this time... I live directly across from a large pharmacy but decided to stay with Pharmasave at The Tannery because the service is simply the best! I actually tried the larger,closer pharmacy out, but there was no contest! "My pharmacy", is worth the walk!
Hon. Matt Perusco
at 2019 Jul 30
Hon. Matt Perusco
at 2019 Jul 30
Michelle is the only staff member with any empathy or at least the appearance of it. I've been a client for almost 7 years this pharmacy. And if Sam is working and I have anything that varies from the basic refill will be met with blatant and warrant rudeness and she's even lied to my doctors for asking for the rare early dispensing of my medication. So please do be prepared for comments like; "I'm eating my lunch, why are you calling and asking question(s) about the medicatio(s), we dispensed you?" One would expect that asking questions and inquiring as to possible side effects would be met with respectas they are toxicoligists and suppose to ensure as to the health and possible adverse side effects medications can cause. Sam is the aptamy of thise few that hate their job and have destain for the clients that pay her salary. EXPECT ABSOLUTELY NO EMPATHY. I will be moving my medications shortly. In addition to writing the Pharmasave head office and the Ontario Pharmacists Association as to her mistreatment of me and other clients. I suffer from chronic pain and I don't deserve to be treated and spoken to like a dog. No one does.
Jayne Elford
at 2019 May 15
Jayne Elford
at 2019 May 15
Absolutely the worst pharmacy experience. Medication was changed by doctor the and they had already prepared the old prescription instead of altering the dosage they insisted upon us paying $220 for the medications that we could not use. Absolutely appalling how they refused to alter dosage and took the insurance company calling for them to back down. I will not ever return here and I encourage you to take your business elsewhere.

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