Walmart Supercentre

Went in and found a Special cleaned out. Lots of stock on others but nothing in Special. I asked and 2 employees went back to check and found product and brought it out to me. Lucky me they could only find 2 cases ..but got my stuff.
Only 2 tills open but lots of self serve. Walmart nickel and diming so owners can cash out another $4B in stock.

I was disappointed by the behavior of the customer service.
Pathetic service. I agree it was closing time and they announced so I dragged my trolley quickly to cashier 17, there were two people still ahead of me so I thought let's grab something important indeed from the pharmacy. I left the trolley there with two people in front.
And rushed to the pharmacy.
I couldn't find it and rushed back to the cashier again and noticed there was one lady still there but not my trolley.
I asked customer service they said no clue.
I looked around and asked the cashier. then saw in customer service few items from my trolley.
I ran so got a reply it's already time,
But the lady in my front was still there.
She was there for a good 20-25 minutes after they moved my trolley and didn't even reply back.
Unapologetic stsff at cudtomrr service.
Canada O Canada and Walmart where are all the empathetic manners.
If they wouldn't remove still I had to wait for 20-25 minutes.
Not sure why it took so long for her and all this time I was regretting being there and shopping for 40 minutes all in vain.
No one was apologetic except for the cashier and the customer lady in front. And it was not their fault.

I find that this particular Walmart is so busy, staff struggle to keep the shelves stocked with essentials. All staff I have interacted with have been friendly and professional, but the organization of the store needs some help. Hopefully, with the renovations happening currently, things will improve.

I had a very pleasant experience at this Walmart pharmacy with the pharmacist Lidia. She was helpful and patient in explaining side effects of some medication I was considering. Such a great experience compared to what I just dealt with at Rexall on Adelaide St. N.

Today my girlfriend and I had stopped to grab a few things. We had used the same self check out register, but had paid separately for our items.
After PAYING, we stopped at the minute cut keys just past the self check out registers.
While cutting our keys an employee had come up saying my girlfriend needed to pay, to which she pulled out her receipt. The employee went back into the self check out registers area and stood talking with multiple other employees who are all standing together and pointing at us. They then flag another worker down and asked them to come re check our receipt.

So in the end we were wrongly accused of not paying. Were being pointed at and talked about by employees.
And had multiple people check our receipts.
Not a single time was there an apology for wrongly accusing.
It’s not just the checking of our receipts that upsets me, I understand there’s theft and having an employee stand at the door and check before leaving is totally acceptable. But that is not what happened today. We had two employees come up to us and accuse only us of theft while standing and pointing at us. We didn’t have bags it was so little product that we were holding it while waiting for our keys to print.
As a manager at my work I knew how wrong it was what had just happened and I wanted to speak with a manager on the spot. However my girlfriend was embarrassed that they essentially publicly accused us of stealing and were talking about it in-front of other customers.
How today was handled was so Incredibly Wrong. You shouldn’t be making your customers feel ashamed/embarrassed for something they didn’t do. And there absolutely should be accountability of the workers when wrong, the fact they couldn’t even look at us and apologize is very pathetic and shows a lack of leadership.

The managers should be ashamed of how their lack of training on their employees has caused these issues.
If one of the multiple employees was paying attention they would’ve seen us pay, we were actually the first till right beside the employee who lets you know what till to go to.
Truly upsetting and won’t be returning to this Walmart.
The reason I’m writing a review is your department is closed and I can’t call and speak with someone. But today as a paying guest was truly appalling.

Walmart is clearly exploiting the people. The penalty given by the Canadian government to Walmart this year is very good and it should be inspected again. I have been shopping there for a year and a half. If you look at the amount of the products I bought in my last shopping, you will see how we are being exploited. I bought 2 cameras for my car, they broke down after 4 days. When I took it to them, they made up some excuse and did not accept it. My 180 dollars was garbage. You should never shop here.

Title: Unethical Practices at Walmart Fanshawe Park Land Ontario; Ignoring Consumer Rights, Legal Obligations, and Disrespectful Behavior by Miss Sam and Harsh

My recent visit to Walmart Fanshawe Park unfolded into a disconcerting experience, revealing a disregard for consumer rights, a blatant breach of legal obligations, and the added disappointment of disrespectful behavior by both the department managers, Miss Sam and Harsh.

The ordeal began with a product prominently marked at $65, only to be shockingly inflated to $169.95 at the checkout. Seeking resolution, I approached Miss Sam and Harsh, the department managers, hoping for a fair and professional response. Instead, I was met with arrogance, a complete dismissal of the law, and a shocking lack of respect for my family.

Not only did Miss Sam and Harsh refuse to acknowledge the pricing error, but they also displayed rude behavior towards my young child and my wife. This is not just a violation of consumer protection laws but a breach of basic courtesy and professionalism.

It is crucial to note that according to Canadian law, when a pricing error involves a product exceeding $10, the merchant is obligated to sell the item at the advertised price and provide the consumer with a $10 discount. Walmart Fanshawe Park's refusal to adhere to this legal requirement, coupled with the disrespectful conduct by both department managers, raises serious questions about the ethical standards upheld by this establishment.

My decision not to escalate the situation at the time should not be mistaken for tolerance of such behavior. Consumers have the right to expect honest, transparent transactions, and respectful treatment from the staff. This unsettling experience has left me deeply disappointed and concerned about the integrity of Walmart Fanshawe Park, especially under the management of Miss Sam and Harsh.

Potential customers, be cautious: Walmart Fanshawe Park's blatant disregard for consumer rights, legal obligations, and disrespectful behavior by its department managers, Miss Sam and Harsh, should give serious pause to those considering shopping at this location.

Update :

I want to share a significant update regarding my recent experience at Walmart Fanshawe Park. After reaching out through various channels, including an email to Walmart customer care, Twitter messages, and posting reviews on Google and Facebook, I received a prompt and constructive response from Sandra, the store manager.

Sandra demonstrated a commendable commitment to customer satisfaction by addressing my concerns swiftly and ensuring a positive resolution to the pricing error. Her responsiveness is a testament to Walmart Fanshawe Park's dedication to customer relations.

However, I also hope that necessary corrective measures will be taken to address the issues involving Miss Sandra and Mr. Harsh. Acknowledging Sandra's positive actions, it is crucial to advocate for ongoing improvement in service and training programs to prevent similar circumstances in the future.

I will be updating my reviews to reflect Sandra's commendable response, while also emphasizing the importance of continued efforts to enhance customer service at Walmart Fanshawe Park.