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Reviews — 8
I cannot express how pleased I am with the exceptional service provided by Andrew Wolfe with Affluence Insurance Services. He and his team go above and beyond to ensure we feel valued and supported.
The staff is not only highly professional but also incredibly knowledgeable. They took the time to understand my unique insurance needs and provided me with a customized solution that not only met but exceeded my expectations.
What impressed me the most was the transparency and clarity in communication. They took the time to explain every aspect of my policy, making sure I had a thorough understanding of my coverage. It's evident that they value transparency and strive to build trust with their clients.
In addition to their outstanding customer service, Affluence also offers competitive rates. This combination of affordability and excellence is a rare find in the insurance industry.
The staff is not only highly professional but also incredibly knowledgeable. They took the time to understand my unique insurance needs and provided me with a customized solution that not only met but exceeded my expectations.
What impressed me the most was the transparency and clarity in communication. They took the time to explain every aspect of my policy, making sure I had a thorough understanding of my coverage. It's evident that they value transparency and strive to build trust with their clients.
In addition to their outstanding customer service, Affluence also offers competitive rates. This combination of affordability and excellence is a rare find in the insurance industry.
Poor Service at the office level. If you want to feel like your business is not valued, this is the agency for you. I have been with this agency for a few years, and every time I've had to have an interaction with Mark, it's as if my business doesn't matter to him. Multiple policy mistakes were made over the years and any time this was brought up, I was treated like some sort of "problem customer". Finally, this year at renewal time I decided to cut ties and move on. Again, if you want to be unvalued then this is the agency for you.
I've been doing business with the leadership of Affluence Insurance Services for about 20 years. I had to use another Insurance Agency for a short period of time and went right back to Affluence as soon as I could!
Mark, Fritz and staff are great and responsive to needs. I know there is a lot of paper shoveling but it seems unnecessary these days to have all of it. It would be nice to have each policy with a short statement policy number, phone number. It gets overwhelming with all the paperwork.
Affluence Insurance has always taken great care of me by finding the cheapest rates for both my home and Autos.
They are both professional and friendly. Dealing with them has been a pleasure.
They are both professional and friendly. Dealing with them has been a pleasure.
Mark and his team are great with answering questions, reviewing policies, and responding in a timely manner. Sometimes the insurance companies aren't that great, but as a conduit, Affluence Insurance goes above and beyond to smooth the way forward for claims and questions.
Mark and his team at Affluence Insurance are always quick, responsive and very professional with all my families insurance needs. I feel very confident in sending my clients to him for their insurance needs as well!
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