Shoppers Drug Mart

Their pharmacy is excellent with short wait times. The pharmacist is professional and truly cares about your needs. Highly recommend!

If I could give 0 stars I would. Least attentive pharmacy staff I've ever encountered. Rude, slow, and just flat out less than amicable. Would recommend not going to this location and visiting ANY other shoppers for prescriptions.

***GIFTCARD SCAM WARNING!!!***

I purchased an amazon giftcard off the shelf from this store. After opening the card and attempting to add it to my account online, I received an alert that the card had already been redeemed by someone else! After confirming that the card had not been accidentally redeemed on my account, I went back to this store.

The card must have been tampered with, and when I brought this up the staff mentioned that they have heard of this happening at the store before. They said there was NOTHING I could do except call their help line. The help line did nothing useful and simply directed me to Amazon. At this point, I was directed to take it up with the bank to report it.

I am disappointed by how easy it was for scammers to use Shoppers Drug Mart to steal! DO NOT buy giftcards from this store!

The pharmacy team are nice and kind people. Thank you for helping me sort out my mom's prescription

I was followed by their security everywhere, I felt suspicious, I just left the location without buying, that was disappointing not all people are thieves

The non-pharmacy staff, especially the cashiers, have been consistently top notch. The pharmacy experience has been a hit and miss. Sadly, there has been one miss too many to my liking. The straw that broke the camels back happened a few months ago. A very long wait to pick up my prescription even though there was only one person ahead of me and four (4) people, including the franchisee associate, working in the pharmacy area. Yet, not a single grunt to acknowledge my presence or otherwise afford a minimum courtesy for the long wait.
That's when it finally dawned on me: "I have other options, there are other places selling exactly the same prescription medications, often at a lower dispensing fee and lower cost." Ever since this epiphany, I have been filling my prescriptions at the nearby Peanut Plaza IDA. Same meds, more professional staff, excellent customer service, lower dispensing fees. Sure I can't buy a fancy lipstick while I am waiting for my drugs, but that's not an issue for me.

Excellent service! I wanted to return a cosmetic and the staff saw I was looking for support and asked me what I needed, even before she went up to the cash. It was a Revlon lipstick and she chatted with me a bit about cosmetics too! Very friendly and smooth service! Left here with a very good impression and speedy service!