Shoppers Drug Mart

Excellent pharmacist who did a phone consult within 1/2 hour with my elder mother. Fantastic service. Thank you.

Some employees lack proper customer service etiquette. The middle aged asian lady who assisted me today showed an unnecessary attitude & irritating reaction to my simple query. This behavior is unexpected from a retailer like Shoppers

Every time I come to Canada Post, they answer me very rudely…. I have never met such rude staff as in this place. Today there was a woman who answered my requests very rudely. Every time I go there, I leave with a very unpleasant feeling and resentment. I hope you can better control this point. Because people do not deserve such an attitude towards themselves. Thus, your sales will get worse and worse each time…

Tried to get a senior discount today since I was purchasing diapers and other items for my elderly mother who is disabled. They would'nt give it to me unless I showed ID with my age. After showing her my id she wanted be to get in line where you pay by cash but i was paying by debit at the self checkout section. I ended up just buying the stuff without the discount and walked out. I had the same issue at the Thorncliffe park location. I wont even ask for the discount any more because I get harassed by the cashiers for asking at both these locations. None of them have any manners at all !!!!!!

Does this Shoppers actually think that by posting “thank you for bringing this to our attention” they are delivering actual customer service? It’s shameful and plain disgusting. I’ve been reviewing these post for the past year and NOTHING changes. They are absolutely USELESS. My 78 year old mother waited for hours to have her pills delivered, while in desperate pain, and they never showed. NEVER SHOWED. We tried to call and the phone system is s$&@. No one ever answers. They simply don’t care about patients. Nobody, any age. I live in Uxbridge and the Shoppers there is equally as bad. This is another example of Galen Weston ripping off customers to make his billions of $$… and the pharmacists managing these operations should be jailed- it’s criminal and they too should be held accountable. It’s inexcusable to leave a 78 year old in so much pain because you can’t be bothered to do your job. I’ll be looking into a complaint to the Ontario Pharmacists Association. I pray you are treated as badly in your senior years- what goes around comes around. Remember that - when you are almost 80, crying out in pain… and your pharmacy gives you the middle finger.

I've been to many shoppers pharmacy, this is the worst...

On my first visit, the pharmacist doesn't know how to add my insurance - I showed her the same insurance card I show to every pharmacy which nobody had issue with applying the insurance. It took the girl 20 mins or so to try everything after which she told me to come back after weekend so that she can call my insurance company to figure out. After I asked for my prescription back so that I could go to another pharmacy, she offered to call another shoppers I've been to, and the staff there finally taught her how to add insurance properly....

On my second visit, I arrived at 8 pm and I was told they will try their best to prepare my prescription by end of night. I only received text message that prescription was ready until 8 pm the next day. Fine. Then I went and picked up and went back home, then realized only 2 of my prescription were filled....Come on, there are 2 pieces of paper with 3 prescriptions. How can I trust a pharmacy if the staff's attention to detail is at this level...? You are working in a life-matering industry, and that's the level of work quality you are holding to?

With all of these experience with this place, I sincerely suggest the management team to enhance the training of your team members. I've honestly never had similar experience with other pharmacy or other shoppers stores.

Adding a fresh new terrible experience from today. I was shopping for boxing week deals, somehow I feel the security guy have been following me and watching me for a long time while I was browsing for the handcream. And he seemed to follow me till the cashier.....Is it because i am shopping for too long, or I am simply an Asian girl? It's very insulting. I had no idea before today that I look like a thief. I earn +$150k per year, home owner, drive luxury car. I thought I was the definition of middle class, until today. I need a new Shoppers in this area, this one really sucks.

Shoppers Drug Mart, located at 747 Don Mills Road, is a convenient and well-stocked pharmacy that offers a wide range of healthcare and beauty products. I recently visited the store and was impressed with the selection of items, the cleanliness of the store, and the helpfulness of the staff.

As soon as I walked into the store, I was greeted by a friendly staff member who offered to assist me with anything I needed. The store was well-organized, making it easy to navigate and find what I was looking for. The pharmacy section was especially impressive, with a large selection of prescription medications, over-the-counter remedies, and vitamins and supplements.

In addition to the pharmacy section, Shoppers Drug Mart also has a well-stocked beauty department. There were plenty of products to choose from, including skincare, makeup, and haircare products from well-known brands. The prices were reasonable, and I appreciated the fact that there were always staff members on hand to answer questions and provide recommendations.

One thing that stood out to me was the store's commitment to safety. There were signs throughout the store reminding customers to wear masks, and hand sanitizer stations were available at the entrance and throughout the store. I also noticed that the staff members were diligent about wiping down surfaces and keeping the store clean.

Overall, I had a positive experience at Shoppers Drug Mart on Don Mills Road. The store was well-stocked, organized, and clean, and the staff members were friendly and helpful. I would definitely recommend this location to anyone looking for a convenient and reliable pharmacy or beauty store.