Vital Urgent Care Centre Brampton East

Best walk in Clinique in Brampton hands down. Went in for a check up due to a possible viral infection and was seen by the doctors within minutes. Front line staff was very respectful towards myself and I was able to get a clear and informative information from the doctor. The pharmacy is incredible, I was able to fill my prescriptions within 10 minutes and have a detailed talk on how to use all medications. 5 stars

Worst experience today at this clinic. No one follows rules and regulations. My both kids have high fever. Me , My husband with our 2 kids went there today at 9:55 Am and the opening time is 10am . The door was not opened yet. So my husband stood outside the door and waiting for someone to open the door. It was windy weather today, so cold, still he stood there for the sake of the kids so that they will be treated first. I am with my both kids inside the car. And of course there were none in the queue. My husband is the only one who stood outside the door. It should be first come first serve as usual at every place. But as soon as the door opened, my husband went in and go to the receptionist. A desi couple and a lady then entered the clinic. Desi couple told me that the lady came first. She was old lady so i agree to send her before me as a respect. But then the desi couple said we came first. How come they came first? There’s no one outside standing outside the door waiting for the door to be opened. This is ridiculous. Maybe they came first at the location and are waiting for the door to be opened BUT SITTING IN THE CAR DOES NOT MEANS THAT YOU ARE WAITING IN THE QUEUE. You have to come outside, stand and wait in the queue. The receptionist with the long hair, who opened the door for my husband should knew who is the first person coming in the clinic. She didn’t tell anything to that couple that it should be first come first serve basis. Its her responsibility. For example, you visit a service Ontario and its closed, then you sit and wait in your car for it to be opened. Then after sometime there is a lineup outside the service Ontario. Doors are open and you go in and tell them you came first. Will they accept you as first person???? No , never . No rules and regulations followed at this place.

Pathetic and terrible experience. The receptionist needs to learn basic manners of how to deal with the patients. Never going there again.

Horrible staff worker
Secretary is very unclear with communicating with patients
Waste of time trying to get a walk in appointment and a basic check up

Today I visit this clinic and I am totally satisfied from all services as they treated me in a very polite way. I really appreciate to front staff and doctor Gopal.

Very pathetic experience, first have registered in February 23 for family doctor submit Mohan when new patient were being accepted, they told they will call back in march and since then no one called or informed about my application, I did followed up in march, April, may and they kept on false promises that they will soon call back and update but that never happened. When I called today they just mentioned dr sumit mohan is not accepting new patient and I did mention they would have clarified before accepting new application on top of that they are not really apologetic of what they did and believe they are just scamming people like this 👎

I highly recommend this clinic! Dr. Sumeet Mohan took my entire family and I as patients when we truly needed a good physician. He is a very knowledgable and compassionate doctor. Their administrative staff are also all so accommodating and pleasant.