Brampton Urgent Care Centre

Dr bemo is giving wrong medicine always to the patients. He dont have knowledge i guess he just bought his certificate by money. Do not go there unless u want more problems.There should be negative 10000 stars option so that i can give him reviews in a better way.

Horrible Experience!! Unprofessional receptionist she don’t have courtesy for the patients situation. I informed her over the phone ahead of time that I’m coming just because I was late by 30 second after 9 . She decided to close the door and not open despite several request.
They need to have empathy towards people.

I took my daughter in law on Saturday for a possible fracture on her hand. Her health card was expired and she didn’t know, ok not a big deal. We told them an X-ray was needed and at no point were we told they didn’t do that anymore but had to pay a $95 dollar fee for her to be seen. I paid the $95 after being told that when I came with the new version code Monday that I would be reimbursed then. I called Monday to let them know the code to which I was then told it would be six to eight weeks for reimbursement. Unacceptable, the two receptionists flat out lied to me. Spoke with the supervisor today and she was extremely rude telling me I didn’t understand and I was wrong. I understand completely. She was there less than two minutes and we ended up at the emergency room. Staff is rude and ignorant.

Was there today and was first in line. At least 7 people came In after me and were sent to a room before me. I was told I had to wait for room 10. I was finally given the room. After about 40 minutes and at least 17 patients being seen before me, I asked the nurse why this was. I was told that I was on a different doctor's list. After an hour and 10 minutes of not being seen, I left and let the staff know that I was extremely disgusted and disappointed. I was there for minor thing and wasn't seen. Could it be because I was the only white person in an all brown staff and patient facility?

Gross Negligence

No wonder they have such low rating.
They took sample of my son for swab test. Said that they will only call if the report has anything concerning. I called in for 5 days straight, they kept saying it is delayed and after arguments, finally got to know that they lost the sample, never sent it to the lab. My little one has been suffering with high fever with no treatment as the test wasn’t done.

Obviously this was frustrating, upon asking for manager to escalate, their response was to fill the feedback form on the website. Super frustrated, I did. Obviously no one has gotten back to me yet.

Save yourself - Don’t Go Here. They should be shut down.

I took my daughter to this urgent care clinic and they refused to register her because we didn’t have a mask. I ask for one and I was told I need to buy a mask from them or go buy mask at the store. I advise the receptionist that I don’t have money to buy a mask I was told they wouldn’t register my daughter who got jumped earlier at school and now got a headache and nauseated. They refused to have me speak with a manager or supervisor. Stating that that’s their policy. I had to go to the back and speak with a doctor. For them to allow my daughter to see the doctor. I am appalled by this. I cannot believe this is how Canadians are being treated in their own country. Having medical attention denied because we don’t have money to buy a mask at a medical facility. This is a shame!!

Have regularly visited this clinic for the kids & myself for the last 7-8 years and have always had positive experiences here. Yes u may have to wait yr turn however the diagnosis we have received for our respective health concerns have been correct. The doctors and front line staff have been always very polite and very helpful. Thank u all for your hard work.
An onsite lab or imaging would be helpful.