Local Guides World
Women's apparel brand known for its careerwear, dresses & separates in contemporary styles.
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Reviews — 8
Very rude and apathetic staff
I am always impressed with the cleanliness and and selection at the store, but this one is top of the top. Their selection is amazing and I never have a problem finding what I am looking for!
I loved the experience in this store. The clothes are of great quality and excellent service.
Purchased pajamas on line, they arrived without the top, after contacting customer service to let them know they said they did not ship the top because it was defective and I should take the pajamas to the Viera store for a refund. I even printed out the custom service chat instructing me to that. The person in charge at Viera store on Sat Jan 8th, 2022 at apx 4:00 pm refused to give me a refund or an exchange. I showed her the customer service instructions that I printed out and the refund slip which I printed out as well, but she still refused to refund or exchange my item. I’m highly disappointed. I’m not going to shop at Loft anymore on line or at the the brick and mortar location.
Great experience! Yakyra even took the outfit straight off of the manikin when my wife couldn't find her size.
Employees were in such a hurry to close even though they were still open for 30 minutes!One employee went right behind me, following me around the store, and was rude about putting clothes back in a specific place even though I wasn’t making a mess. This location lost two customers today.
Nice customer service, size options not available in store... have to order which makes it difficult when you need right away. Size 4 is popular, order more!
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