RAY LAWSON FAMILY CLINIC

I have been a patient here for the past year and I have only ever had a great experience. When making an appointment I’ve always been seen on time and the 2 wonderful ladies at the front desk are always welcoming and so kind. Dr. Shittu is very friendly and great at explaining medical issues and ensuring proper steps, tests and procedures are done to find a solution.

Just a suggestion to the receptionist.
Please don't ask your patients the reason for their visit out loud in front of all the people waiting. It's very uncomfortable to say I am here for so and so reasons. Where's the privacy? We are all there for a medical reason and would only want to discuss in person with the doctor. Thanks!

I have been with this clinic for 38 years. Starting from dr Sayad and then switching to dr Brayana when he took over the practice.
I recently made an appointment to see dr shittu who I thought had taken over the practice for dr bhayana. I received an introductory letter shortly after the pandemic.
The letter did not state if I didn’t come in and see him that I would be dropped as a patient. The letter was written very much like an introduction letter introducing our new doctor.
I made an appointment last week only to find out that dr shittu has dropped me as a patient. Without any notice whatsoever. All because I hadn’t needed to see him in the last few years.
After 38 years at this clinic I now have no family doctor. And without notice I was being dropped. This is astonishingly unprofessional.
Not even a single phone call to see if I even got the letter or to follow up and see if I still wanted to be a patient.
Had the letter been more clear I certainly would have made an appointment to come see the dr.
Now I am without a family doctor and my mother is still a patient there.
It just seems like someone dropped the ball there and I am the one to suffer now.

Shittu and the staff were very unprofessional. My wife and I are both working day jobs and on instructions from the HealthConnect (govt. service), we were asked to register with Dr Shittu for family doctor. We took an appointment via phone at this clinic. We explained the receptionist that we are looking to sign up for family doctor since we recently moved in the area. (Until now, we had waited patiently for 1 year to get a family doctor available nearby).
On the appointment day, we reached on time only to be told to wait for an hour while we noticed walk ins were given priority. Upon confronting, we got told to wait more, nothing changed.
Having adjusted with the only availability on a weekday, both of us had to remain absent from work which seems to be of zero concern to the team.

AT THE END OF ALL THIS, SHITTU walks in the room and tells us that they are NOT ACCEPTING FAMILY DOCTOR PATIENTS as of 2 months ago! Does the staff here feel they have liberty to waste time of two working professionals by inviting them to clinic for signing up and then break the news that they cant take us? Couldnt they not book an appointment and tell us they are not accepting new patients? SHITTU replies "i do not allow my receptionist to make this decision" !!!

ETHICS of this clinic dont add up and I would avoid this clinic at all costs.

EDIT: The team called me from their office, when I asked for the manager, he/she refused to come on the line. Disappointing to see the response on google review. They since started harassing me and my wife with back to back calls every few minutes to take down this review.
I have myself worked in Nigeria for years and have deep respect for the people of Nigeria, there is nothing racist about this office's low work ethics. To add to that, your lawyer threats speaks volumes. Your doctor claiming to not give permission to reception to disclose his availability on phone to sign us up sends a very clear message.
Lastly, my wife and I had an appointment at 12pm and 1215pm. We are not privy to your scheduling, but we have the freedom to see, hear (unfortunately your waiting area conversations are not muted, it is impossible to not hear them) and engage socially with other humans. 100% we were impatient, since we gave up a lot of things to show up at the appointment time!! If there were genuine delays in appointments from the morning, a call from your reception is expected. If you can provide an iota of evidence that we disrupted any patient, I will take this review down, however, this is construed by you to cover the main issue for which an apology is actually due without but/if. Its shameful that your response is that schedule information is not public. If our allegations is unsubstantiated, then maybe you need to work on understanding what an appointment means.
This review is my experience as it happened. If you/your team is not accepting patients for family doctor - inform us on the phone!

Dr. Shittu is a very kind and patient doctor. The nurses and front desk staff are professional as well.

Amazing consultation by Dr. Obutunde Shittu and front desk staff Rupinder and Manjeet. Always there to assist in every possible manner with utmost professionalism.

I always have a great experience with the staff and Doctor on my visits. They are very pleasant and understanding. Especially the Front desk staffs Rupinder and Manjit, they are always great and makes my experience worth while. Dr. Shittu is the best. Keep up the great work here. I would recommend switching your Doctor to this location or Dr. Shittu. 5 stars for me all the way.