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Reviews — 8
I am AMAZED by the staff at Windsor, Burlington Mall, Burlington, Massachusetts. Curteous, helpful and managing the prom chaos with style. We called to hold a dress because we were coming from two states away. There was one left in my granddaughter's size. The call disconnected before we could provide a name. We couldn't reach them (for good reason- it was crazy busy) We got there and they had the dressed held with a note "girl coming from Maine".
The young women were doing their best, though understaffed. They never lost their cool and managed the waiting line for the dressing room. We were in and out in a reasonable amount of time for peak prom season. We left feeling good and anxious to do a good review. Way to go Windsor staff. You rocked it out of the park today
The young women were doing their best, though understaffed. They never lost their cool and managed the waiting line for the dressing room. We were in and out in a reasonable amount of time for peak prom season. We left feeling good and anxious to do a good review. Way to go Windsor staff. You rocked it out of the park today
Let me tell you aside always having the best options from all types of styles you might want.
Valerie is so amazingggggg
She deserves all those extra g’s 😂
It was an amazing experience not feeling so confident she found me so many options I found something that was incredible!!!!!
Thank you so much Valerie for being amazing and going above and beyond you are a true gem!!!!
Valerie is so amazingggggg
She deserves all those extra g’s 😂
It was an amazing experience not feeling so confident she found me so many options I found something that was incredible!!!!!
Thank you so much Valerie for being amazing and going above and beyond you are a true gem!!!!
Staff is amazing and so helpful.
I found a dress I liked but I wasn't able to find it in the size I wanted. Yasmine (I think that's how you spell it) was SUPER SWEET and helped me order it online to my house--and the shipping was free. 10/10 customer service (:
Alana the manager is the is the epitome of exceptional customer service. She is an absolute delight! As a regular, it definitely makes me happy to see her when I come in. She makes customers feel so welcomed and always go above and beyond to make sure everything is situated. Thank you so much, Alana!
Tashia, the sales woman was such a delight! I was looking for a prom dress and she was so patient with me and was always willing to help. She was so kind and i did not feel any pressure from her to walk out of a store with the dress like other places do. Overall it was a great experience and I ended walking out with my dream prom dress.
Excellent customer service! Will definitely be back.
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