Local Guides World

Top Ice cream shops in New York, United States

Top Rated Ice cream shops in New York

Top Reviewed Ice cream shops in New York

Reviews

The place had a strange smell and heat, and it was not that clean. The icecream itself was okay. The chocolate banana flavour mostly tasted like banana. The icecream also smelled like play-doh. I would not recommend the place or go back there.
KingBacca02
at 2024 Jan 27
KingBacca02
at 2024 Jan 27
*Need to hire more staff, the worker mentioned they only have 1 person per shift ( 1 person working the entire store ) and that’s very strenuous. Especially during the summer when it’s more busy… The staff there was great and the ice cream is good !
itzelenaho
at 2023 Nov 16
itzelenaho
at 2023 Nov 16
Mochidoki opened up in Soho with some lit mochi ice cream. How about a bento box filled with mochi? Let’s do an omakase box full of mochi instead. They also have their creations mochi which is a rotating selection of hand crafted mochi ice cream treats. Don’t forget holidays are coming and there’s nothing better than caviar with mochi, a collab with Pearl Street Caviar. Bite into the mochi with caviar bursting on the roof of your mouth.
First time having Van Leeuwen ice cream and it did not disappoint! The vegan dark chocolate fudge brownie was so rich and creamy. My friend had the vegan strawberry shortcake and loved it! Can't wait to try their other vegan flavors!
Clara Chia
at 2023 Nov 07
Clara Chia
at 2023 Nov 07
Delicious ice cream scooped into your cup or cone.

This location is in Kips Bay. What stands out is they have a machine that will take your cash and spit out a card.

The ice cream flavors are amazing. They even have vegan choices. Can't go wrong with the fan faves if you are not sure. At three scoops, you're looking at $11. HAHA.

Pro tip: ask to try a sample!
Dasha Melville
at 2023 Nov 01
Dasha Melville
at 2023 Nov 01
The shop is cute and well-organized, and the young woman at the counter is very courteous and helpful. My one star deduction is for how extremely sweet I found the mango flavor I tried. The skin and ice cream have excellent consistency but are much sweeter than I thought- and I love ice cream and eat it regularly! My husband had lychee and didn’t say anything, so maybe not all flavors are so sweet or it was an off day. Or it may be a matter of taste.
Frankie Rodriguez
at 2023 Oct 27
Frankie Rodriguez
at 2023 Oct 27
Delicious burgers. Fries hit the spot too. Free refills. I had a little wait for the food cause it was made on the spot. It has an upstairs dining room with a TV and soda fountain for your free refills. Bathrooms are also upstairs. No complaints at all. Food was delicious and service was great. One spot I'll be hitting up in the near future.
Anthony Dixon
at 2023 Oct 10
Anthony Dixon
at 2023 Oct 10
Good atmosphere. Food is a bit expensive. Nothing to scream about tbh. I had the BBQ Bacon Cheddar Burger.
NYC halal
at 2023 Oct 06
NYC halal
at 2023 Oct 06
Our FAVORITE ice cream place in East Village! Patiently waiting till they reopen because the weather is just perfect! Pictured is a two scoop cone with Cookie Monster & Red Velvet Cookie Dough Crumble. They’re known for their cruffs and ice cream bouquets. Their ice cream taste delicious so definitely check them out!

Follow our insta: @nyc.halal for more halal food reviews!!
Harvey Messing
at 2023 Oct 05
Harvey Messing
at 2023 Oct 05
Moments before I got to this point of writing this review, I noticed the 3.9 rating that reviewers gave this cookie bakery. When I choose a restaurant to go to, from the Zagat dining guide, I want a rating of a least 4.3. I wish I had looked up the rating before I chose to go to Insomnia Cookies. The Oatmeal Raisin Cookie ($3.21 including tax) was bland, and its named ingredients here were not recognizable to me from its taste. I threw it out after two bites.
This store has everything! Canned goods, beverages, fresh produce, baked goods, cut flowers, household paper products, etc.
Wonderful customer Service, great selection of flavors that are unique. Plenty of customization for your orders if you don’t want a pre arranged menu item. Definitely worth a try for a new take on ice cream…. Plus a mason jar to go home with!!!
Brandon Isabell
at 2023 Sep 21
Brandon Isabell
at 2023 Sep 21
Cute , in the cut local creamery. Serving some of the sweetest flavors around. I had a raspberry limoncello infused with Gin
Accompanied by a person who had Dark Chocolate ice cream infused with Tequila. They got just enough to taste but not dominate the flavor of the ice cream. They really done did it right here. You do need your ID to purchase but it's the flavors are anything intoxicating.
Pooja Gaikwad
at 2023 Sep 17
Pooja Gaikwad
at 2023 Sep 17
What a cute place! Many good flavors to choose from. An ice-cream for every alcohol of your choice - vodka, bourbon, whiskey, many more. You can opt for scoops, waffle cones, and sundaes. Cute merch available. I had dark chocolate whiskey caramel ice-cream - super good stuff. Sundaes are huge - about 3-4 scoops with goodies sprinkled on it.
Javed Talip
at 2023 Sep 15
Javed Talip
at 2023 Sep 15
I recently visited the creamery, and I must say, it was a delightful experience. The staff was exceptional, providing excellent service with a smile. What truly stood out were the amazing combinations of drinks they offered. Each sip was a flavorful adventure, and I appreciated the creativity in their menu. If you're looking for a place with both friendly staff and unique drink options, this creamery is worth a visit!
Emma Watchtel
at 2023 Sep 14
Emma Watchtel
at 2023 Sep 14
Such delicious yogurt! Love NYC froyo! My kids love this place and it's so fun to have them do the handle and get their own froyo. It's like a little activity where actually they talk to me and smile.
naturalqueen76
at 2023 Sep 11
naturalqueen76
at 2023 Sep 11
I brought the Tequila Sunrise boozy sundae. It consisted of Mango margarita and Strawberry white sangria sorbets served in a keepsake Tipsy Scoop™ Barlour glass. It tasted good. You won't get drunk off it. The Boozy Sundaes cost 18 dollars plus tax.
ee t
at 2023 Sep 08
ee t
at 2023 Sep 08
I wanted to come to T.S. after seeing posts on IG. The experience was okay. The ice cream I chose was pretty good. I did taste the alcohol but more towards the bottom of the ice cream. The presentation of the ice cream in the glass is very nice. The 2 workers that served me were very nice. But the virgin small cup of ice cream is a bit expensive! I think the price needs to be reduced.
Bruce Lee
at 2023 Sep 08
Bruce Lee
at 2023 Sep 08
Staff is nice. However, the ice cream is mediocreand the donut tasted stale. I think the idea is nice but it wasn't well executed.
D J.
at 2023 Sep 03
D J.
at 2023 Sep 03
If something says a specific price, charge that specific price, don't just make prices up from thin air. No wonder I haven't went to this store before in all the years it's been open.

To everyone else, stop acting like an entitled child and get up, and get your own food.
M B
at 2023 Sep 02
M B
at 2023 Sep 02
I came for the flight of different ice creams cause I thought that was a really cool concept, the flavors were so good and I saw they sell them in stores. So I'll be on the lookout for those pints you can buy at the store but I'll definitely come back to try more flavors out.
Dors the job, very nice ice-cream shop, but be aware that the tastes are not very strong. The dark chocolate flavor is a regular chocolate, and the strawberry was a bit bland. However, it’s my second time there and not the last !
Calvin Duong
at 2023 Sep 01
Calvin Duong
at 2023 Sep 01
Cool little soft serve ice shop with more Asian inspired flavours. Had the matcha and vanilla twist with a chocolate cone. I found if you really enjoy matcha to just get the matcha by itself because the vanilla did mute out the matcha flavours.
Nyelex
at 2023 Aug 25
Nyelex
at 2023 Aug 25
The food was good. Took time to get the food though. Not a fan of the wings but the burger and fries were delicious. The place was not clean, tables were dirty ( someone did eventually clean while we were there though).
Ama nda
at 2023 Aug 25
Ama nda
at 2023 Aug 25
Yummy!! At $16 for 4, it's a bit pricey for a mochi batch, but all of the flavors are intense and thought out! But they're really soft, not so sticky, and gooey and melty, so just know that they're not as frozen solid as most mochi, thus easier to quickly eat in one bite.
I appreciate the easy convenience of such a luxurious sweet snack in Soho, though I personally wish they were not so soft.

Peanut allergy friendly - one flavor includes sunflower seed but it's called PB&j .
robert gold
at 2023 Aug 25
robert gold
at 2023 Aug 25
I go twice a week and spend about 125 dollars a week there getting my glace. I love the manager he is helpful nice kind and willing to help. The other staff is as well I don't know there names I wish they did. Since he has become the manager the place is sparkling clean and the staff are extremely helpful. It is always a pleasure to go there and I always tease them that I spend the most money which I do of any customer since I am hopelessly addicted to the chocolate glace and love it!! My name is Jacqueline Gold not sure why it says Robert Gold he is my husband he also loves the glace but does not go there!!
Charles Walker
at 2023 Aug 24
Charles Walker
at 2023 Aug 24
The Original Single Smashburger was quite good, but maybe my expectations were too high. I thought a smashburger was going to be some sort of new burger experience, but it tasted sorta like a Wendy's single. My son really enjoyed his chicken strips, though. There were a range of other brisket and chicken burgers that may have been really good. Maybe I'll have to try one of those.
Chris Smith
at 2023 Aug 24
Chris Smith
at 2023 Aug 24
The AC doesn’t really work too good which is a weird thing given it’s an ice cream place… the staff are friendly and prompt though so that helps. The donuts they use are stale and dry unfortunately, look good for pictures but would really help to have fresh or at least same day donuts. The ice cream barely helped the dryness of them. Cool novelty place but other than that wouldn’t care to go back unless they fix those things.
The Reviewer
at 2023 Aug 13
The Reviewer
at 2023 Aug 13
This was my first time trying Smashburger in NYC. There was a long line but we decided to wait. It took about 20 minutes to get 2 burgers and a fry. I was definitely expecting more of a flat burger patty that was crispy - not burnt but crispy. It was a pretty average burger that is comparable to McDonald’s that was double the price. The fries were very underwhelming. The restaurant itself was not very clean and everyone was fighting to use the washroom which was absolutely disgusting. Would not return with all the other food choices in NYC.
T.J.
at 2023 Aug 10
T.J.
at 2023 Aug 10
Nice service. There is a larger selection of mochis, personally I don't find the shell so tasty (too soft), the ice cream is tasty. Value for money is too expensive.
Yanu Aryani
at 2023 Aug 09
Yanu Aryani
at 2023 Aug 09
I took out the food cos it's already late night, almost 10pm. The burger was ok..but the potato tots not fresh and crispy, i think its reheat.
Chicano Latino
at 2023 Aug 05
Chicano Latino
at 2023 Aug 05
The food taste like they maintain their restaurant… garbage!

I didn’t realize how dirty it was until I paid for my food. A pic is worth a thousand words… would you eat in someone’s dirty kitchen!?!

The burger was dry and over salted. The fries were not fresh.

You have been warned… eat at your own risk!
Patsy Y
at 2023 Aug 03
Patsy Y
at 2023 Aug 03
This store is impeccably managed. Attentive, efficient staff, the place is always clean despite teeming customers, full range of delicious flavors regularly rotated to be interesting while maintaining key core flavors to keep everyone happy. The manager, Lamire, runs a really tight ship and you can tell his staff both respect and like him. Team members like Melissa and Andre are professional, efficient and a pleasure to deal with. While the yogurt is delicious, it is the staff who make the place special and so addictive I make the effort to go every day if I can.
Tommy Chen
at 2023 Aug 01
Tommy Chen
at 2023 Aug 01
Friendly service and great presentation but the soft serve and Thai tea was very meh. I got the earl gray and it was very faint in taste, was more like vanilla with very subtle hints of tea. The Thai tea was not creamy, very watery and biter. The shop is small with two standing bar counters. They had a lot of people working behind the counter to get a bunch of orders out so it might have been rushed but as much as I liked the way it looked, it didn't tastes that good.
Gail Besdine
at 2023 Jul 31
Gail Besdine
at 2023 Jul 31
If I could give no stars, I would. The place is dirty and there are workers sleeping inside. Some with no shoes on and dirty feet. And there are workers sitting outside drinking. Terrible. How do they do business?
Morris Didia
at 2023 Jul 31
Morris Didia
at 2023 Jul 31
Three stars only because they were very nice.
Ice cream is mediocre at best, I had the regular vanilla and chocolate with sprinkles, since their specialty flavors were not to my taste. (You might like them).
the prices are exorbitant.
Maybe my pallette is not so sophisticated, just give me soft serve Carvel or a pint of Haagen-Dazs. But ice cream in 2023 should be no less than amazing.
Great place in Chinatown! Went to get rolled ice cream they did not disappoint! Amazing little shop. They allow you to get unlimited toppings!!!
Cristian Keitt
at 2023 Jul 26
Cristian Keitt
at 2023 Jul 26
My partner and I went to this 16 handles and were so surprised by the number of flavors available! but otherwise it was a perfectly nice experience at the UWS 16 Handles the manger Lamire is a great manager and changed this store completely around its really clean and I will tell all my coworkers and friends to come back
Alexa Valarezo
at 2023 Jul 25
Alexa Valarezo
at 2023 Jul 25
Love this place. Great service and vibe. Ice cream tasted great. I could taste the spirits infused. No flavor disappointed me. The texture of the ice cream was very silky. Not overall sweet either. I went back I loved this place so much.
Also, the price for the flight is perfect. Highly recommend getting a flight if you can't pick a flavor.
Fern Blossom
at 2023 Jul 16
Fern Blossom
at 2023 Jul 16
The soft serve and boba was very good. There is more soft serve than boba. Me and my best friend couldn’t finish ours so I recommend getting one to share but over all it’s very good, definitely want to go back and try other menu items.
Miguel Madrid
at 2023 Jul 15
Miguel Madrid
at 2023 Jul 15
Great staff, kind and patient. I tried that mango colada flavor sprinkled with almonds, and it was a blast. I definitely recommend people the doughnuts stuffed with ice cream. Quick tip: Try the cookie monster and take a 🤳.
Kelsey Ruckel
at 2023 Jul 15
Kelsey Ruckel
at 2023 Jul 15
I had the black sesame ice cream in the chocolate cone and it exceeded my expectations! SO GOOD!!! I wish this place was in Texas too.
Susan N.
at 2023 Jul 12
Susan N.
at 2023 Jul 12
Staff was really nice and presentation was good but taste was okay, at best.
I got the earl grey/Vietnamese coffee swirl ice cream and neither flavors were impressive. The texture of the ice cream is too thick, kind of like the icing they use on ice cream cake. Earl grey didn’t taste like earl grey and Vietnamese coffee was just slightly bitter but not really present either. If you like thick textured ice cream you would enjoy this but I tossed it after three bites.
Marc Weber
at 2023 Jul 10
Marc Weber
at 2023 Jul 10
Service is good and ice creams too. They have very unique flavors. You like it or not !
Wendy Wu
at 2023 Jul 10
Wendy Wu
at 2023 Jul 10
Fantastic flavors! There were 6 of us, and most of us got different flavors, so we could try a variety of them. Everyone of them were great. Full flavors that you were able to tell what they were as soon as you ate it. Service was quick and easy.

Wish they had more seating. But otherwise it's fantastic.
Kotone Shiomi
at 2023 Jul 09
Kotone Shiomi
at 2023 Jul 09
They are located in a nice area but why are there 4 flavor options? The rest of the machines were out of service & then the service in non existent. After paying with card I was going to ask for my receipt but the cashier turned her back on me & left.
Des KF
at 2023 Jul 03
Des KF
at 2023 Jul 03
My boyfriend and I decided to go for a ride to get dessert at this boozy ice cream shop. When we arrived I was lucky to find parking in the front. The shop is small and cute. I ordered the spiked coffee ice cream, and my boyfriend got the white sangria sorbet. It came out to about $14. When I dug in the ice cream was very good! It didn't taste too boozy, but it was still good. My boyfriend enjoyed his as well! We had a good experience!
G Frye
at 2023 Jun 30
G Frye
at 2023 Jun 30
Not very impressed by their flavors. It’s not easy for us to find out the pricing information, and we did not ask since we just wanted to go in and out. The taste of the frozen yogurt was not impressive either. It also was not easy to get the frozen yogurt out of the machine. But at least we were happy to try it so we do not need to wonder when we walked by.
Mushroom Lee
at 2023 Jun 28
Mushroom Lee
at 2023 Jun 28
were there too late most of the popular flavors sold out.
chose
-purple potato
-vanilla
-chocloate

chocolate flavor is tasty.

enviornment is clean.
service is okay.
Jayliza R.
at 2023 Jun 14
Jayliza R.
at 2023 Jun 14
For my first time trying this location I was a little disappointed. Burger was okay and fries seemed not so fresh. Not to mention the onion rings I found chilling with my order of fries. Seating is upstairs and most of the tables had left over napkins and food from previous guests. A cleaner space & fresher food could’ve made this a better experience.
Jasmin Figueroa
at 2023 Jun 14
Jasmin Figueroa
at 2023 Jun 14
They have many different kinds of flavors, but their BEST in my opinion, is their Passion Fruit Mochi 🤤💕
This place is a fantastic ice cream shop!🍦 Minus Celsius 🧊 Ice Cream 🍨 has an incredible selection of delicious 🤤 desserts options - regular ice cream, rolled ice cream, bubble waffles 🧇, endless toppings, and more! Definitely try the Rolled Ice Cream with Salted 🧂 Caramel, Peanuts 🥜 and Bananas! 🍌 Staff 👨‍🍳 is friendly and professional and the service is quick! ⏲️ I wish I knew about this place earlier!
Way a better experience than the one on Spring Street. The staff was super happy, welcoming, and wasted no time to make their fav recommendations. And the little corner spot is actually very cute. Let's go VEGAN. now with need vegan with healthier sugar choices and less sugar.
Magnus Mootoo
at 2023 May 23
Magnus Mootoo
at 2023 May 23
I stumbled across this place and was glad I did. They had such a wide range of delicious flavors. They tasted so much better than store bought mochi. I was pretty upset I only got two pieces, because they tasted so good and leave you wanting more. I will definitely be back for more!
Lily Weisberg
at 2023 May 16
Lily Weisberg
at 2023 May 16
My partner and I went to this 16 handles and were so surprised by the number of flavors available! It was a hot day so our froyo melted kinda fast, and a 14 year old girl cut us in line, but otherwise it was a perfectly nice experience at the UWS 16H. Definitely prefer the Tribeca location.
Amanda R
at 2023 May 14
Amanda R
at 2023 May 14
I've been meaning to come here for years so it was definitely an exciting experience to have something from here! I decided on the strawberry sangria sorbet and it was great! Smooth and could taste the sangria. The associate was super nice and vibes well, despite the long line. It was definitely worth it. Excited to come back and try the sundae one day! They also have non boozy ice cream as well and serve birthday cakes.
Dawa Sherpa
at 2023 May 14
Dawa Sherpa
at 2023 May 14
worst store ever. ordered from them on grubhub and my order never arrived at all. everytime i called them they were unhelpful and even started yelling at me saying why can’t i understand after telling me my order will be two hours late don’t bother ordering from them
vlada d
at 2023 Apr 18
vlada d
at 2023 Apr 18
Amazing ice cream. They have such unique flavors. They have your regular flavors but they also have a lot of delicious and unique specials. I got the lemon poppyseed corn muffin and it was soooo delicious. I am already craving it again. Prices are a little bit high but for a treat it is worth it. They also have plenty of vegan flavors.
Suukie
at 2023 Apr 15
Suukie
at 2023 Apr 15
1st time at insomnia. The young man w locks and his colleague in the back was so nice. They was so patient with us. thanks y’all. ❤️
Gb O
at 2023 Apr 08
Gb O
at 2023 Apr 08
Two times in a row they mark the order as delivered. Nothing there. Then 30 - 50 a call center calls me to ask me if I want the order and that the driver is coming soon. Unbelievable. Nothing gets through to them when you talk to the call center. They don't understand, never admit they did anything wrong. Absurd service.
Alpha Culture
at 2023 Apr 06
Alpha Culture
at 2023 Apr 06
I recently ordered from GoPuff through Grubhub and I have to say, it was a complete disaster. My order was over an hour late and when I finally received it, I discovered that some items were missing. Upon contacting customer service, I was told that they couldn't do anything to rectify the situation and I was left feeling completely frustrated and disappointed.
To make matters worse, I later discovered that some delivery drivers have been known to steal items from customers' orders. This is completely unacceptable and it speaks to the lack of professionalism and ethics within this establishment.
In addition to the terrible delivery service and potential theft, I also found that the overall experience with GoPuff was lacking. The ordering process was confusing and it was difficult to navigate the website. The customer service was unhelpful and unresponsive, which left me feeling like my concerns were not being taken seriously.
Based on my experience, I would strongly advise anyone against ordering from GoPuff through Grubhub or Seamless. There are plenty of other options out there for delivery services that are reliable, professional, and trustworthy. Save yourself the frustration and disappointment and choose a different establishment.
catherine shi
at 2023 Mar 31
catherine shi
at 2023 Mar 31
I came here after dinner around 8pm and a few of the best flavors were gone but everything else was really good too. Shared with my family and we enjoyed every single flavor. Pricey but honestly store bought ones can’t compare. Fresh and soft mochi and not overly sweet! The lady was so helpful and kind as well
I ordered simple things from this place. They were 2 hours late with the order and the salad was completely incorrect. When I opened it and saw that it was not what I requested and not something I would eat, I threw it way. I contacted Seamless to get a refund of my 2 hours late salad. The store then called me to ask me directly what was wrong. I told them and they asked me to send the salad back! Are you crazy!?!? I opened it and threw it in the trash. Do you want me to take the salad out of the trash and give it back!?!?!? I am a chef with Food Protection Certification! That is 100% a no-go! I am definitely reporting this incident to the NYC Department of Health! An unsanitary request! I wonder how many other things like this they do!?!?!
Danielle Warren
at 2023 Feb 27
Danielle Warren
at 2023 Feb 27
Myself and family love ice cream! While we was in New York we stopped at a popular ice cream spot Surreal Creamery! The atmosphere is warm and inviting, the staff is so nice and the ice cream is so good! I had the Taro bubble tea with Taro ice cream and it’s something about these purple ice creams but I love them! So New York calls their purple ice cream Taro where Boston uses Ube they are both the same to me they both taste so amazing on my pallet I’m definitely becoming a fan of different flavors! So when you’re in New York and you have a craving for some ice cream or bubble tea stop by Surreal Creamery you can get a mason jar or you can put your own flavors together and get creative with your ice cream I mean endless possibilities but I highly recommend getting the Taro ice cream get anything Taro it is so good!
Ordered from here on Grubhub, 2 hours later Grubhub (not me) cancelled the order after three attempts to get delivery updates to which the store kept saying 20 more minutes, half hour later..15 more minutes. I get a call from the store saying the driver is almost here and to place the order again. I offered to just pay him via credit card but that I’d like to check my order first. Driver standing 10 feet from me and the store owner calls me a fraud for wanting to check if everything is there before giving him my credit card info. 2 hours late with prepared food, yeah I want to check it!! So he says okay have a nice day and the driver looks at me confused and leaves with my groceries. What kind of business are you running? Why accuse an honest customer of being a fraud for wanting to check if everything is there after waiting two hours??? The guy was yelling at me on the phone at this point saying that so many people do this kind of fraud..what?!?! Gross business.
Estela Jimenez
at 2023 Feb 12
Estela Jimenez
at 2023 Feb 12
Let me start off by saying that Surreal Creamery is an absolute dream for anyone with a sweet tooth! This place has some of the most creative and delicious ice cream flavors I've ever tasted.

The atmosphere is really unique and funky, with bright colors and whimsical decorations. It's definitely a fun place to hang out and indulge in some ice cream. The staff is also incredibly friendly and welcoming, which only adds to the overall experience.

Now, let's talk about the ice cream itself. Oh my goodness. Where do I even start? The flavors are truly one-of-a-kind, and you can tell that the ingredients are high-quality and carefully sourced. I tried the Lavender Honeycomb flavor and it was absolutely divine. The lavender was subtle but distinct, and the chunks of honeycomb added a nice crunch and sweetness.

But that's not all - Surreal Creamery also offers a variety of toppings and add-ons that take their ice cream to the next level. I added some homemade caramel sauce to my Lavender Honeycomb scoop, and it was the perfect complement.

Overall, I can't recommend Surreal Creamery enough. If you're in the mood for some creative and delicious ice cream, this is the place to go. The atmosphere is fun and inviting, the staff is friendly, and the ice cream is out of this world. Don't miss out on this
Samantha McLeod
at 2023 Feb 08
Samantha McLeod
at 2023 Feb 08
A little pricey. I have no idea how much it is per ounce (literally wasn't posted anywhere inside that I could see OR on their website, wish it wasn't so secretive...) but the picture shown cost $6.25 if that helps. Delicious, of course. And limited toppings.
Chfman
at 2023 Feb 05
Chfman
at 2023 Feb 05
$66 order never delivered after nearly two hours. Called Gopuff and got some guy in a foreign call center who kept promising me it was ‘still coming’ even though the app showed that they were closed and not taking orders anymore for the day. Had to make a second call and go through the app’s customer service to get a refund because the Gopuff guy said he couldn’t help me except to tell me to keep waiting for the food to magically show up. He said because I ordered fresh food aka chicken wings, along with some regular grocery items, this is why it was taking so long. As if two hours was a normal timeframe to be at and still not have it delivered.
Horrible service - waited over an hour past "estimated delivery time" for something to be delivered. When I contacted the restaurant, I was told it was on the way. Another 30 minutes went by (should take 10 mins to get to me from the restaurant) then they told me the delivery already happened. They told me the delivery happened 10 minutes before I even placed the first call to them, when they said it was "on the way"... So was it "on the way" or delivered? Bogus place, don't order.
J C
at 2023 Jan 28
J C
at 2023 Jan 28
My 10 year old wanted Insomnia Cookies for a late birthday treat..we went in and as crowded as it was, the staff had the store and crowd very organized and were so friendly and pleasant. A young man helped us and gave my son the frosting he wanted for his birthday. We definitely will be back , because not only were we treated so wonderful, the cookies were delicious ! Thank you for a wonderful experience, especially as busy as they were :)
Allanah
at 2023 Jan 24
Allanah
at 2023 Jan 24
Large selection of ice cream and vegan ice , from classic vanilla to butter cream chai, sour lemon and cheesecake and very various savors. Expect to pay $8 for a single scoop, a couple of dollars more for double scoops, or more for triple scoop. Lots of take away containers also available on site
Tuesday is Topping Tuesday: you get a free topping (sprinkles, chocolate fudge, etc)
Great ice cream with unlimited wonderful toppings but what stood out to me even more was the visual treat in seeing the ice cream made in front of our eyes. Six different flavor options (taro and matcha as well) and 15 plus toppings. Prices are decent at about $9 per rolled ice cream bowl. Definitely recommend.

They do have indoor seating but there could be about a 10 minute wait time since they make it fresh in front of your eyes. The best to watch were there cookies and cream where they break the Oreos in front of you and the strawberry fields where the mix strawberry ice cream with fresh strawberries and a cream base.

I got the taro which tasted great after waiting about 3 minutes ( It is super cold when served since it is just frozen) and loved the lychee and mochi toppings with the condensed milk drizzle. They have a 4% cash discount as well.
Nitro ice cream is amazing, definitely try it if you haven't before! And the waffle cones here make it next level, definitely worth it!!

Fast service, small space but not too crowded. Unlimited topping and great flavor selections
Scott Nguyen
at 2022 Nov 27
Scott Nguyen
at 2022 Nov 27
We had previously tried the ube soft serve which is delicious but not the best soft serve we ever had. We actually wanted to try the black sesame one but they were out then.

On this visit, they had it in stock and it was so good. The soft serve didn't just have the flavor but also the tiny bits of ground black sesame and the creamy, nuttiness texture of it too. Definitely one of the best black sesame ones we've had.
Tracy Becker
at 2022 Nov 16
Tracy Becker
at 2022 Nov 16
I have tried three times to order or purchase items here and they never have basics. No i dont need a $6 pizza delivered to me for $15 in delivery fees. This is warehouse and should mot be allowed in residential neighborhood.
Shay
at 2022 Oct 23
Shay
at 2022 Oct 23
I had a stuffed donut here today and loved it! They have a variety of ice cream flavours and the donut is so soft and tasty they compliment each other perfectly.
Crystal
at 2022 Oct 11
Crystal
at 2022 Oct 11
My favorite location to get some insomnia cookies!! I love their cookies! I’m a big fan of chocolate chip but hands down their peanut butter is my favorite! Warming them up makes them taste even better! I love that you can order online and pick them up! I’ve ordered online a couple of times but this time I just went inside…thank god there wasn’t a line like there usually is hence why I order to pickup. I also love the fact that there right next to Pinkberry! Can’t beat that!
Anthony Trinh
at 2022 Oct 06
Anthony Trinh
at 2022 Oct 06
THIS IS THE BEST CAFE IN NEW YORK! This coffee shop is beautifully built and creatively constructed.
Robert Cox
at 2022 Sep 06
Robert Cox
at 2022 Sep 06
In general, a good place. Convenience store pricing, but you can find some awesome deals if you look. Produce is decent. Also they have a nice beer selection.

Occasionally there is a homeless person outside asking for change. I haven't had a problem and I go there all the time.

The staff is knowledgeable and generally helpful.
Alan Varghese
at 2022 Aug 13
Alan Varghese
at 2022 Aug 13
A great place to visit if you want a unique and Instagrammable dessert experience. Overall it was tasty but the ice cream could have been better. Staff is really friendly and they allow sampling. Prices are okay (Stuffed donut with 2 scoops is $9). Good selection of flavors (15+ with one vegan). A good one time experience.

Would not recommend just getting the ice cream though because the ice cream was not something special and flavors didn't come as expected or that well.
Kiki R.
at 2022 Jul 29
Kiki R.
at 2022 Jul 29
My friend recommended this place and finally I made it there! Got Taro Bubble Tea Matcha Taro Swirled Ice Cream. The portion is soooooo big and way too big for me to finish. The tea and ice cream is yummmm not too sweet which I like a lot. My friend got Earl Grey bubble tea which also very good. Not too sweet. Ice cream itself is also good.

Staff is friendly and the place is clean.
No dine in.

Will definitely be back!
J. Yoke Wah Khoo
at 2022 Jun 27
J. Yoke Wah Khoo
at 2022 Jun 27
I’ve ordered grocery deliveries from them and they have been great! But the highlight is their brown sugar latte with oatly. It’s the best tasting coffee I’ve ever had!!! I feel like I cannot go back!
Satara Cali
at 2022 Jun 03
Satara Cali
at 2022 Jun 03
I absolutely love soft swerve so my opinion is biased. I usually go to the one on Allen Street but this location is closest to the movie theater that I frequent. This time I tried something new I got the Matcha green tea and Vietnamese coffee combo and it was so good. The Matcha green tea sort of tasted buttery. I’m actually not a fan of Matcha drinks so I was shocked when I tried the ice cream and it taste so good. The Vietnamese coffee is sweet and creamy but not like too sweet. Loved it will forever return
miguel mancia
at 2022 Apr 11
miguel mancia
at 2022 Apr 11
Omar helped me with my order and he made it a wonderful experience. The store itself is really small but the staff is pretty speedy. Great visit. Will go back
Great service, good selection of items to include some interesting Asian inspired products, other import items too, and long business hours. The owners, Paul and Man an, are caring and willing to please. Excellent choice for household staple foods with the rows of items packed to the ceiling! They offer a delivery service, but that's a different company, so know that detail.
Jade
at 2022 Jan 23
Jade
at 2022 Jan 23
The service was pretty quick. I ordered the number 1 and asked for the waffle to be added on the side. I added my own pocky to it and placed the waffle bits on it since it was a to go order. Looks appetizing but the ice cream wasn't very flavorful. I love rolled ice cream and this didn't have as much flavor as I would've wanted. The place has super cool art work on the walls! It's quite fitting and contributes to the vibe of it here.
Margaret bosy
at 2021 Dec 09
Margaret bosy
at 2021 Dec 09
Your Gopuff driver app sucks. When get notification and press available screen turn grey. Hours don’t pop up at all and when when dropping every Thursday app move slow and the shift you pick up are just rotating and not being pick up. Several drivers complained about this too and nothing have been done. What was the point of the recent update? Cause it even more worst then before.
sami shubert
at 2021 Jul 30
sami shubert
at 2021 Jul 30
Stuffed is an excellent place to go!! Stuffed has fun flavors in a great location! When I was there I got the “Thai Kwon Dough” and I highly recommend it! I am not a coffee ice cream eater but I would definitely get it again. Even if you come to Stuffed hungry, you will leave.. well… STUFFED! I went with my family and they both got Cookie Monster with Cookie dough ice cream and they loved it! Awesome place!
Sayaka S
at 2021 Jul 13
Sayaka S
at 2021 Jul 13
First time soft ice cream in US. We got black sesame flavor and Vietnamese coffee flavor. My personal favorite was sesame but the Vietnamese coffee had good strong coffee flavor too. One of the people working there was very nice and thoughtful. While the trainee had difficult time figuring out the cashier, ice cream melted and he was caring enough to re make it. Very good customer service.I would stop again to try different flavors
Loved it. They actually make ice cream from scratch in front of you. I ordered an icecream which was coffee based mixed with mango, chocolate chips and oreo. It was good but I think if you want dominating mango flavor, go with vanilla base. Additionally, you get unlimited toppings for free. So, choose all the toppings you love 😀
Alan Varghese
at 2021 Jun 27
Alan Varghese
at 2021 Jun 27
Absolutely amazing soft serve ice cream, great flavors, with the right amount of sweetness and good looking ($8 per serving on average).

Recent visit: Thai iced tea ube swirl, really good.
I had the black sesame and ube soft serves. Both were amazing and the black sesame was especially good because it had a really enjoyable nutty and earthy flavor which you rarely get in any other ice cream flavor anywhere else.

They also have ample topping options as well as flavors, all at decent prices.
Hands down one of the best ice cream shops (and chain) in NYC. An amazing large assortment of ice cream flavors (and vegan deserts) options with the choice to sample every single one before ordering.

The ice cream here is insanely good, be it the flavors, texture, quantity or price (3 scoop being the best deal).

I had the Marion berry cheesecake, Honey comb and brownie raspberry swirl (vegan) scoops and all three were amazing, especially their Honey comb ice cream.

My experience made me agree with their motto, happiness is health and having Van Leeuwen is happiness.

They also sell prepacked pints here but it will be cheaper to buy them at local nearby supermarkets/grocery stores like Target or Fairway.

They also have extremely friendly staff as well.
Mike P
at 2021 Apr 17
Mike P
at 2021 Apr 17
Small spot that fills up quick if youre giving 6ft. Its a standard insomnia cookies location with minimal (likely no) inside seating, and not a ton of nearby outside seats either. There a pinkberry and a van leeuwens ice cream real close if you wanted to get funky with an ice cream sandwich.
Bianca Bella
at 2020 Dec 20
Bianca Bella
at 2020 Dec 20
I really am beyond disappointed with this location. This has got to be my third time visiting. I really tried to give this place a chance each time thinking it was probably not the right time to buy cookies since it was later in the evening and not much foot traffic the first and second times. That time my cookies were cold to a little warm and seemed like they were sitting in for a while.
Now this third time on Saturday December 19, I was outdoor dining and decided for dessert in this location. As I proceeded to walk inside I had to stop abruptly because of the amount of people not social distancing in this tiny space. They obviously were not controlling the amount of people for their cube sized store and their was a man sitting down eating his cookies in the store. I thought indoor dining and sitting were banned for now? Well thats not even my biggest complaint yet, in comes a young male employee with his mask covering only his chin and walks with a box from behind the register area to where the customers are to get napkins and proceeds to go back. At this point I thought he must of forgotten to put his mask up but then another employee baking in the back also was using a mask as a chin guard meaning not the nose or mouth covered. I was just livid at this point and wanted to leave asap, I ordered my cookies and walked disappointed to my car.
Now this is where I decided to write my review once and for all. Not only do the employees have a disregard to a global pandemic and have no respect to themselves and customers...The cookies were cold and tasted like they were sitting in for awhile. Remember I opened the box as soon as I got in my car! This is not the amazing experience that 125st location gives me with their soft warm cookies melt in your mouth taste! This is just all together one too many times this second ave location gives me a sour taste in my mouth! After giving this place three chances since I live close by to it, I convinced myself that this is all about customer service and the employees at this specific location that are not representing this amazing cookie brand! Please please please retrain your staff at this location so they can live up to at least satisfactory standards. We also should respect one another and wear mask especially at your place of employment! I attached a receipt with time and server but the young lady was wearing her mask it was the other two employees that weren't around her. My server just failed to give the fresh warm cookies like expected!!
Isaiah L
at 2020 Jan 08
Isaiah L
at 2020 Jan 08
This place is superb, and never fails to amaze my expectations. There’s options for everyone, from bubble teas to milkshakes to the star of the show, rolled ice cream. You get unlimited toppings on top of delicious rolled ice cream for a great prize, and the size is nothing to laugh at: it’s a lot of ice cream.

I’ve been coming here for quite a while now, and I can say that the quality has most definitely not changed. Even 2-3 years after I first came, I still enjoy the flavors of the ice cream and boba tea of this shop. Their creativity with flavors never fails to amaze me as they continue to bring out new flavors, new options, and new combinations each time I come back. This place is a must-go if you’re in the area. I definitely recommend this place.
I S
at 2019 Feb 09
I S
at 2019 Feb 09
So most of these locations are tiny but they pack a punch. They have so many different flavors, they're also freshly baked and they're so soft! The best part is they're easily reheatable, 10-15 seconds in the microwave and they're right back to soft and chewy. The cookies are a bit pricey but worth it. The red velvet cookies are especially fantastic. And the best part is they deliver, and they're open until 3AM. Just wish they had as many locations in the Bronx or Queens as they do in Manhattan!