Wanless Medical Clinic

DOCTOR DONT CARE ABOUT YOU! Don't waste your time!!!!! They over book appointments!!! 0 communicate among staff. I had insurance paper to be filled out. The doctor only does it after hours ( DOES THAT MAKE SENSE). They book me for 6 pm. At 7 pm I'm still waiting. The doctor as the audacity to compare her office to ER 🤣🤣🤣 as her patients are in pain ?! The day prior I called as my toddler is weezing and they told me they are fully booked at 10 am and will call if the have a cancelation and never called back. She sees so much ppl, she takes her computer information as right ✅️ accused me of lying about missing appointment when she herself can't even recall who she sees. NOW IM SCREWED AND NEED TO FIND A NEW DOCTOR THAT WILL HAVE TO COMPLETE MY INSURANCE FORM I HAD TO RETURN YESTERDAY.

OH THE BEST PART IT, SHE WANTED TO FILL OUT THE FORMS TO GET PAID AND REMOVE ME AS HER PATIENT

I've been following this doctor from the old location till date. Dr Kamela is great and listens to the patient very carefully and doesn't rush you. I read reviews of other reviewers about the receptionist or front desk lady and it's false. The staff is very professional and ofcourse they have to say no sometimes as the clinic is full of patients. She is doing her job, the right way. If you sit there in the clinic for half an hour, you will know how difficult it is handle few patients . 5 start reviews for the doc and staff.

Dr. Kathar is a phenomenal doctor. She is kind, patient and has a wealth of knowledge. She truly cares about your well-being and does her best to support you in any way possible. She listens attentively to help understand and resolve your health concerns. Couldn't be luckier to have such an amazing family doctor. Plus she works most days of the week which makes it easy to find a time to see her.

The worst clinic I have ever been to. The receptionists have zero customer service skills. They booked my appointment & I was there before the time. I waited for 1 hour & when I asked them how long I had to wait..they answered “You have to wait 1 more hour because you rescheduled your appointment twice so we considered you as a walk-in.” so what's the point of booking an appointment.? They never told me this before rescheduling my appointment. Is this a punishment for cancelling your appointment or what?? Very rude attitude by the receptionists. They should have made it clear over the phone. But when I told her she said someone must have told you this. If they had then I should have been there as a walk-in. It's ridiculous. Worst customer service. I strongly believe that management should think about changing the front desk employees. They are losing patients just because of ill-mannered receptionists.

I do believe this walk in clinic just don't wanna see any patients anymore... it says walk in clinic but never accept walk ins.Receptionists have the worst attitude !! Don't know why we are seeing this kind of behavior..does anyone care ? Well no one..!! Anytime u go they say fully booked.. I do believe it's just some kind of scam they are running..!!

I've been a patient of Dr. Kamela since September 2021. She is such a caring Dr. She helped diagnose me with Ovarian Cancer. Without her I don't know where I'd be.

Also a big shout out to the ladies who run the front office. Your smiles, kindness and compassion goes a long way.

Big thank you!
Colleen Collie

Dr.Kathar is my family doctor she is very nice and humble, she listen everything nicely if we have an emergency she gives appointment on urgent basis as well, she helped in my pregnancy alot and clinic is very neat and clean everything is well managed and maintained.Dr.kathar is very knowledgeable