Local Guides World
Photos — 9
Reviews — 8
Woke up.. had a knot in my shoelace. Thought my day couldnt get any worse...
Turned away 15 minutes before closing time due to not having enough staff. There were 2 employees back there. Not sure how many it takes to change 1 tire
On-time reasonable price warranty keeping tire cost ten extra from rate given
Had an oil change. Later, I was on the road and had a blowout tire . I called AAA for services, and they sent 2 helpful guy's , #1 took my donut tire and said that it needs air, but he returned to put on the vehicle for a spare, but it didn't fit. No one had my keys last but the WALMART auto shop. What happened to the new spare tire? How they switched.
Having come from a nearby (Portage) Walmart auto care center that won us over from competing tire shops, this location has had the complete opposite effect. You need an appointment for any tire work done, but it typically takes 4-7 calls (with associated time on hold) to get ahold of them to set up an appointment, then for a significant portion of our "appointments" they are running so far behind that they don't pull the car in until 45+ minutes after the appointment, so they're effectively running the place like a doctor's office. Completely normal for shops to have the occasional bad day, but issues, mistakes and delays are the pattern at this location.
Buy tires, ship directly to the store, and schedule all in the app with no hassles in less than 3 minutes of you k ow what you want to purchase. Along with warranties honored at all walmart tire centers no matter where you go. Highly reccomend!
I really appreciated the time and care the staff provided. The staff was very approachable. Staff provided me knowledge about the product I was purchasing. The staff guided me towards areas of the auto section i was looking for products in . The selection of products at the super Walmart center was great. Most of the Walmart brand items were of the best quality and best price. I did find everything I was looking for; and used the app to find things that were in stock elsewhere. It was clean, easy to navigate, and well lit. Overall, a very pleasant experience at the Walmart Auto Care Center.
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