Northgate Centre Medical Clinic

2hrs waiting,, to think we have appointment 1:30pm is our appointment.we arrive 1:15pm to let them know that we are here. 2:15pm we go inside in there waiting room 3:15 before we meet the DOCTOR. I hope make it priority the person who have appointments before the walk-in patient. that's why we make it appointment because we value our time.

Would give 0 stars if I could. Made me explain why I’m here over 3 times and had me go into my net care to find old meds which they should have. Said 30 min wait and I waited over and hour and they put us in the wrong room to start and then made us go wait again in the waiting room because the guy at the front could not figure it out at all. My file is clear with my name and not my old name. I was deadnamed multiple times and as well misgendered despite all stuff I put into the system but you guys don’t bother to even read. This was a horrible experience!

The worst experience I had. I brought my son and had appointment and the receptionist put us down as walk in we waited for 2hours every time we ask her or the other receptionist how long we have to wait they say you have 1 or 2 ahead of you. Every in professional staff.finally we saw the Dr Sam and he was good very good Dr.

The receptionist that works there are very unprofessional on the phone and at the clinic. When you call the clinic to book an appointment. They told my sister to come in as a walk in and that she will get a check up done right way. Later on, when we got to the clinic, they said we cant make an appointment for NEW patients and for walk ins you have to wait for 1 hour. When my sister waited for 1 hour. After an hour when she asked the receptionist for the wait time. They told her that you have to wait 1-2 hours more which is very unfair because she had work after and wanted to get in for a checkup. I would NOT recommend this clinic to anyone. The receptionist are not well trained and do not know what they are doing. I think they are hired by reference not by profession. They do not deserve a single star. Very disappointed.

Totally unprofessional. My wife waited here for over 2 hours tonight, they put her in a room with my 9 year old who was there for an Injection. Finally the doctor came in, only to tell her than he wouldn’t do it if I (her husband) wasn’t there. Couldn’t have told her that 2 and a half hours ago? They knew what she was there for, and a lune doctor did it the first time a month ago. What a joke

Worst clinic ever, my appointment was at 12 but I had to wait for two hours to be called in, in the consultation room I had to wait for the female Arab doctor for another one and half hours for her to see me and when she finally came in she brushed me off and didn’t even listen to my problems. She didn’t even apologize for making me wait that long, so rude and unprofessional. They don’t even deserve the one star

The ladies up-front are not only great at their job but are very approachable too. The physician's I have seen were quick, professional and refreshingly not an hour late for appointments. While the waiting room is a bit small all those in the office make sure to keep everyone moving through and it is not often filled. The one small inconvenience I have encountered was when I booked for a full physical it was not clearly conveyed that I needed to book with not only the one Dr. I have been seeing but also the nurse. I wrongly assumed by asking for an appointment for the full physical that I would be booked in with all the correct people, like what had happened with my last doctors office.