Local Guides World
Retail chain carrying gear, apparel & footwear for a wide range of outdoor & fitness activities.
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Reviews — 8
The store is great except for one older Asian female cash register employee with glasses and dark hair that was very rude to me for no reason and made extremely uncomfortable and unnecessary comments to me. I just wanted to purchase my jacket and get out of there asap. Not a good experience. But I still love shopping at REI. If I see that specific employee I will avoid her like the plague.
Been a member at REI since the 80's. Some stuff can be pricey but most of it is worth it. Just remember that w4lm4rt also carries some of the same brands at a lower price.
That said REI branded gear is very good and well made.
That said REI branded gear is very good and well made.
REI(Really Expensive Items….lol)has an awesome reputation. ALL items are returnable within one year of purchase. Many of the companies REI deals with has a LIFETIME warranty(Leki, Marmot, Patagonia, etc). You are buying top quality gear at REI thus the price, no second tier gear. Any extreme adventures, REI has you covered. Excellent technical support on the phone is available.
There are better REI stores nearby. Lots of out of stock items and lack of displays, for example only one tent, very few chairs, etc. Probably a condition caused by the homeless activity in the area.
Defeats the point of visiting a brick and mortar if I have to pic my item from a picture or a screen and they run to the back to get it especially if I can just order from Amazon for less.
Defeats the point of visiting a brick and mortar if I have to pic my item from a picture or a screen and they run to the back to get it especially if I can just order from Amazon for less.
Been shopping Sac REI since it opened. Came in today because my REI tent of 11 years broke down, just as summer started. Came in and there’s one tent assembled at the camp store, directed to look at photos of tents like I’m online shopping.
“If you see something you like, I can pull it from the back.”
“Can I put it up and see how it feels?”
“Nope.”
That’s nice.
“If you see something you like, I can pull it from the back.”
“Can I put it up and see how it feels?”
“Nope.”
That’s nice.
I bought a backpack that wasn't compatible with my rear bike rack. I returned it; and, they helped me find one that would work- no questions asked. Great service. I'm a happy cyclist.
This REI is smaller than others in the Bay Area, but it’s well stocked and offers everything you desire for your outdoor adventure. I was there on a weekend buying Ruffwear dog gear. Ruffwear has expanded their product line for dogs…I had to stop myself from spending way too much! But my REI dividend did help a bit 🤨🥴
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