Walmart Auto Care Centers

Great employees that helped us with a tire problem and got us back on the road. Thank you!!!

Customer service was great! I called right before closing because of a tire issue I was having. I can't remember the lady's name, but she told me she was from New York. and told me to come right over, and thank goodness I did. My tire had split inside. The tech said I could have had a major blowout riding in the interstate! Thank God I toke the side and backstreets to get there! She was so helpful and so courteous. Hope Management sees this review and gives her a raise! Also, if you have any service done at Walmart, make sure you keep your receipts. The store had a new upgrade with their system, and everything I had done didn't show up but I had my receipts.

Worst ran tire center I've ever seen at a Wal-Mart. Ordered 4 truck tired on 5May. Website shows they arrived on 10May to the Hammond Wal-Mart. I had an appointment on May16 to install them.

I showed up on the 16th, parked IN FRONT OF THE SIGN SAYING TO MAKE AN APPOINTMENT ONLINE, went inside, and I was told they do NOT take appointments or honor appointments scheduled online. They ignored me asking, "What about the sign I am parked in front of saying you do?"

Anyway, they couldn't find 1 of my ordered tires. Told me to come back the next day. I did, and they STILL didn't have the missing tire. I came back on 23May, and they had the tire but were not taking any more customers that day.

I returned on 24May before 3pm, and I was told they were about to close EARLY. I STILL couldn't get my tires installed. That was my FOURTH attempt to get tires installed they had since the 10th.

Screw them. I got my refunded and went to a different tire place. I had my new tires within 2 hours!

OMG, this WM is the worse, from cancelling grocery orders to TLE. We get a flat, it's raining, and everyone's annoyed, mainly because it's raining. There's 3 ppl sitting around on their phones, it's 4:42pm, WM TLE closes at 7pm and you're not taking any customers, I don't understand how you have 2 plus hours remaining on your shift and you would rather play on your cell phones, why not just close, you aren't doing anything but riding the clock. You can clearly see that we were on a flat; at the least offer us some air. I hate that this is now "My Walmart." I still have to drive to Covington for good service. If I could've given this store zero stars, I would've; PERIOD! We went next door and it was just the valve stem, the job took about 5 minutes to fix. WOW! So disappointing, and I'm a Walmart employee!

I went in to get four new tires put on. Took over two hours, but the bad part is someone who was there before me was still waiting when I left, and they were there to get ONE tire. Checked my paperwork, and it said my tires were inflated to 33. My recommended psi is 30. I checked them when I got home only to find they we're all filled no less than 36. They were all different, and one was almost filled to 38. I had to remove one of my tires myself so I could fix the hubcap, which was not put on the right way and covered the valve stem. Unacceptable.

Worst experience ever. Will NEVER come back. Nobody cares about your car or doing a good job. Everyone inside has a bad attitude like you're bothering them for bringing your car there.

I went for an oil change. That includes airing up my tires. I had a low tire light on when I got there, so I knew I needed air in my tires. I get in my car to leave and the low tire light is still on. I ask them to air it up and they say I need to drive my car around for the light to go off and that they already did. No i don't. I know my car. As soon as it reaches the right psi, the light turns off.

They begrudgingly agree to check the air in my tires "again". The guy has to look at the sticker to see that my tires should be at 35 psi, then shuts the door. If he had actually looked, he would have seen that the front tires should be at 35 and the rear tires should be at 38. He didn't care.

Low and behold when he actually aired them up correctly, the low tire light went off. He then proceeded to tell me that I probably have a bad sensor or a bent rim. HELLO!!!! If you had done your job correctly the first time, the light would have been off!

One of the most infuriating experiences ever. They treated me like I didn't know my car or what I was talking about. Just because I'm a 23 year old woman doesn't mean I don't know what I'm talking about.

The employees are hard working and very helpful. The wait time for new tires was about 49 minuets.